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Latest Announcements
eBay Extends our Deepest Sympathy to All Those Affected by the Recent Bombing in Manchester.
eBay Extends our Deepest Sympathy to All Those Affected by the Recent Bombing in Manchester.
Because of increased security around the Manchester area, packages headed to that area may be delayed. If you are a buyer or seller involved in a deli...

Shipments via the Global Shipping program from US to UK may be impacted by increased security.

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eBay is Lowering FVF and Offering Zero Insertion Fees in the Guitars and Basses Category
eBay is Lowering FVF and Offering Zero Insertion Fees in the Guitars and Basses Category
Sellers, have you heard? eBay is lowering Final Value Fees, offering zero insertion fees and guaranteeing you’ll get a trending price* on all guitars ...

3.5% is here to stay. Now, Final Value Fees on on all guitars, basses, amps, effects pedals, and related gear is just 3.5%. Plus, zero insertion fees.

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2017 Summer Seller Update
2017 Summer Seller Update
In the 2017 Summer Seller Update, we’re making changes to help you increase your sales by creating a better experience for buyers. Starting in June Li...

In the 2017 Summer Seller Update, we’re making changes to help you increase your sales by creating a better experience for buyers.

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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...

We’re updating the eBay User Agreement to make our policies more clear.

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2017 Spring Seller Update Reminder
2017 Spring Seller Update Reminder
2017 Spring Seller Update reminder—new changes go into effect In February, we announced a host of changes we’re making at eBay to meet the demands of ...

Stay on track with 2017 Spring Seller Updates. 

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Coming Soon: eBay Guaranteed Delivery
Coming Soon: eBay Guaranteed Delivery
As our CEO Devin Wenig announced at ShopTalk earlier today, we’re launching an all-new selling feature this summer that gives sellers in the US more c...

With eBay Guaranteed Delivery, your buyers know exactly when their packages will arrive. 

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Winter Storms Hit Northeastern US—Shipping, Communication Potentially Delayed
Winter Storms Hit Northeastern US—Shipping, Communication Potentially Delayed
Due to recent severe winter weather in the northeastern US, communication, power, and transportation lines may be disrupted. If you are involved in an...

Severe winter weather across the northeastern US may lead to the delay of packages.

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Enhancements to the eBay Community
Enhancements to the eBay Community
Hi Community, We’re excited that tomorrow we are introducing some enhancements and updates to the eBay Community. Many of the changes are due to direc...

Check out the exciting updates to the eBay Community—many a result of your direct input.

 

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New York Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
New York Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
This month, New York state legislators will consider a budget proposal requiring Internet marketplaces to collect and remit sales tax for any transact...

Tell state legislators to reject a harmful tax proposal that puts all sellers at risk.

 

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Local Pickup Now Available with All Shipping Options
Local Pickup Now Available with All Shipping Options
Great news, sellers! Now you can offer local pickup as an additional service to your buyers, no matter which shipping option (calculated or flat-fee) ...

Offer local pickup with any shipping option, and give your buyers more choice.

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2017 Spring Seller Update
2017 Spring Seller Update
In the 2017 Spring Seller Update, we’re making changes to meet the demands of today’s marketplace and investing in more resources to ensure your succe...

Today, we’re announcing the 2017 Spring Seller Update. Get all the details.

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Mardi Gras Activities in the South this Weekend—Shipments Potentially Delayed
Mardi Gras Activities in the South this Weekend—Shipments Potentially Delayed
Due to Mardi Gras festivities in Louisiana, Alabama, and Mississippi, packages may be delayed between February 24 and February 28. If you are involved...

Mardi Gras events across three southern states may lead to the delay of packages.

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Raise Your Voice: Help Keep USPS Shipping Rates Low
Raise Your Voice: Help Keep USPS Shipping Rates Low
The Postal Regulatory Commission—the agency that oversees USPS shipping rate changes—is currently reviewing a proposal that could result in a signific...

Sign our petition before March 1, and tell regulators “no” to increased shipping costs.

Winter Storms and Floods May Impact Shipping, Communication Potentially Delayed
Winter Storms and Floods May Impact Shipping, Communication Potentially Delayed
Due to severe recent winter weather in the Northeast US and flooding in California, communication, power, and transportation lines may be disrupted. I...

Be patient with you buyer or seller if they've been impacted by severe weather. 

Shipping Carrier Rate Changes Coming Soon
Shipping Carrier Rate Changes Coming Soon
UPS, FedEx, and USPS have announced their 2017 rate increases taking effect on the following dates (consult the carrier websites linked below for more...

UPS, FedEx, and USPS have announced their upcoming rate changes.

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Winter Storms Hit Northwest Oregon—Shipping, Communication Potentially Delayed
Winter Storms Hit Northwest Oregon—Shipping, Communication Potentially Delayed
Due to severe winter weather in Portland and other parts of northwest Oregon, communication, power, and transportation lines may be disrupted. If you ...

For sellers affected by these difficult conditions, your performance will be protected.

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Wildfires, Severe Weather Hit Parts of U.S. & Canada – Shipping, Communication Potentially Delayed
Wildfires, Severe Weather Hit Parts of U.S. & Canada – Shipping, Communication Potentially Delayed
Due to wildfires in the Southeastern United States and severe snowstorms in parts of the Midwestern U.S. and Northeastern Canada, communication, power...

Potential delays due to severe weather in parts of U.S. and Canada

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Update: Top Rated Seller Invoice Issue - Resolution
Update: Top Rated Seller Invoice Issue - Resolution
The issue regarding Top Rated Seller discounts not being shown on invoices has been resolved. All affected sellers have been contacted by eBay. For im...

The issue regarding Top Rated Seller discounts not being shown on invoices has been resolved. 

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For Some Sellers, Invoice Errors Omitted eTRS Credits
For Some Sellers, Invoice Errors Omitted eTRS Credits
We are aware that some eTRS sellers’ recently-issued invoices erroneously omitted earned eTRS credits. We are working to correct this as quickly as po...

We’re working to resolve the issue as quickly as possible.

Carrier Holiday Deadlines Announced: Ship Quickly to Deliver More Joy
Carrier Holiday Deadlines Announced: Ship Quickly to Deliver More Joy
USPS, FedEx, and UPS have released their holiday shipping deadlines for 2016. For sellers, these important dates let you know when you ship to ensure ...

USPS, FedEx, and UPS have released their holiday shipping deadlines for 2016.

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New Community and Seller Center Sites Launch Today
New Community and Seller Center Sites Launch Today
It’s been a busy Fall. I’m officially three months in at eBay, and I can say with confidence that the team here has been working on overdrive to deliv...

We’re updating the way we communicate with sellers, and how community members connect.

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Sellers: New Replacement and Exchange Options Now Available
Sellers: New Replacement and Exchange Options Now Available
In our 2016 Fall Seller Update released this August, we mentioned that new capabilities for handling returns were on the horizon. We’re excited to ann...
In our 2016 Fall Seller Update released this August, we mentioned that new capabilities for handling returns were on the horizon. We’re excited to announce that the option to manage replacements and e
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Bulk Listing and Editing Added to Promoted Listings
Bulk Listing and Editing Added to Promoted Listings
Sellers: We’re excited to announce the new bulk listing and editing feature in promoted listings, making it easier than ever to maximize the visibilit...
Sellers: We’re excited to announce the new bulk listing and editing feature in promoted listings, making it easier than ever to maximize the visibility of your inventory. With the addition of this
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Hurricane Matthew Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Hurricane Matthew Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Our hearts go out to all those affected by Hurricane Matthew. Due to the impact of the storm, communication, power, and transportation lines may be di...
Our hearts go out to all those affected by Hurricane Matthew. Due to the impact of the storm, communication, power, and transportation lines may be disrupted across parts of Florida, South Carolina
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Sellers: Help us improve the integrity of our product pages
Sellers: Help us improve the integrity of our product pages
eBay is built on the strength of our seller community. So we’re giving sellers the opportunity to help make sure the right products reach the right bu...
eBay is built on the strength of our seller community. So we’re giving sellers the opportunity to help make sure the right products reach the right buyers every time. Effective immediately, if you
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PayPal Payments Issue Resolved, Affected Sellers Will Be Protected
PayPal Payments Issue Resolved, Affected Sellers Will Be Protected
On September 7, 2016, PayPal experienced an issue which made it appear that some buyers who paid for an item hadn’t paid. The issue has been identifie...
On September 7, 2016, PayPal experienced an issue which made it appear that some buyers who paid for an item hadn’t paid. The issue has been identified and addressed by PayPal, however it may take up
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Hurricane Hermine Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Hurricane Hermine Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Our hearts go out to the more than 200,000 people who have been impacted by Hurricane Hermine in Florida and southern Georgia. Communication, power, a...
Our hearts go out to the more than 200,000 people who have been impacted by Hurricane Hermine in Florida and southern Georgia. Communication, power, and transportation lines may be disrupted throug
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Sellers: Our Continued Commitment to Improving Delivery Accuracy
Sellers: Our Continued Commitment to Improving Delivery Accuracy
We know that one of the most important drivers of buyer confidence is that their purchases arrive when expected. For this reason, we measure seller on...
We know that one of the most important drivers of buyer confidence is that their purchases arrive when expected. For this reason, we measure seller on-time shipping performance using both seller handl
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2016 Fall Seller Update
2016 Fall Seller Update
Last year, we announced changes that would make selling on eBay easier, clearer, and more rewarding for you. Now, we’re delivering on that commitment ...
Last year, we announced changes that would make selling on eBay easier, clearer, and more rewarding for you. Now, we’re delivering on that commitment with important updates to seller tools, the return
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Updates to Features and Fees
Updates to Features and Fees
To drive more effective use of listing formats, a pricing update affecting optional features will take effect later this year. On October 1, the featu...
To drive more effective use of listing formats, a pricing update affecting optional features will take effect later this year. On October 1, the feature fee for reserve price will increase to the g
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Follow the need-to-know news for your eBay business, get product and policy updates.