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Latest Announcements
To Our Sellers Impacted by Wildfires. Stay Safe and Contact Us for Support.
To Our Sellers Impacted by Wildfires. Stay Safe and Contact Us for Support.
We are closely monitoring the path of the wildfires engulfing our nation. Sellers who may be affected, please stay safe and do what’s critical right n...

If your business has been affected, eBay will protect sellers from stock-outs due to fire damage, late shipments, and unresolved cases. 

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2018 Fall Seller Update
2018 Fall Seller Update
In the 2018 Fall Seller Update, we’re announcing marketplace improvements to create a better experience for customers on eBay. Marketplace Updates We’...

Learn about the changes we’re making to help you grow in a competitive marketplace.

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eBay to Begin Accepting Apple Pay on its Marketplace Platform
eBay to Begin Accepting Apple Pay on its Marketplace Platform
As eBay begins to manage payments on its Marketplace platform, Apple Pay will be among the first forms of payment offered in its new payments experien...

Apple Pay will give buyers more more choice and flexibility when shopping on eBay.

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eBay and Square Capital Team Up to Provide eBay Sellers With Greater Access to Business Financing
eBay and Square Capital Team Up to Provide eBay Sellers With Greater Access to Business Financing
eBay and Square Capital today announced a new partnership that will soon enable eBay’s sellers in the US to access funding that can help them grow the...

Sellers may be eligible to receive up to $100,000 in funding in as little as one business day. 

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Selling Fees Are Going Down for Some Business and Industrial Goods
Selling Fees Are Going Down for Some Business and Industrial Goods
We’re serious about being the best place to buy industrial equipment. And that’s good news for Business & Industrial (B&I) sellers: we’ve reduced fina...

We’ve lowered and capped final value fees for some B&I merchandise.

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We’re Sorry for Recent Technical Issues That May Have Impacted You
We’re Sorry for Recent Technical Issues That May Have Impacted You
During the past few weeks, a number of technical issues have impacted the selling experience on eBay for some sellers. We sincerely apologize for any ...

We heard your feedback and we are doing something about it.

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Summer Seller Update Reminders—Updates Coming Soon
Summer Seller Update Reminders—Updates Coming Soon
In the 2018 Summer Seller Update, we announced new changes to the eBay marketplace that will go into effect later this summer. We also recently notifi...

Get ready for changes announced in May to launch this summer. eBay-logo 260X195.png

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2018 Summer Seller Update
2018 Summer Seller Update
In the 2018 Summer Seller Update, we are announcing the expansion of the product-based shopping experience to make it easier for buyers to find your p...

Expanding the product-based shopping experience to help buyers find your products, automating returns to save processing time, and new eBay Stores subscriber benefits and discounts.

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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...

Read about changes to the eBay User Agreement that will take effect June 21, 2018.

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Two New Initiatives to Promote Seller Diversity
Two New Initiatives to Promote Seller Diversity
This year, we launched our second D&I report, which highlights some of the steps we’re taking to build a more diverse and inclusive workforce, workpla...

Share your experience in our questionnaire and apply to be a leader through our Seller Diversity Advocate Program.

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Protect your Small Business: Sign the Petition to Oppose Internet Sales Tax
Protect your Small Business: Sign the Petition to Oppose Internet Sales Tax
eBay supports tax policy that is fair to entrepreneurs, artisans and small businesses and opposes efforts to impose taxes that are harmful to sellers ...

Key decisions on Internet sales tax will take place soon. Be sure to let Washington DC know you oppose new and unfair Internet taxes. eBay-logo 260X195.png

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eBay Updates Privacy Notice
eBay Updates Privacy Notice
Updated June 1, 2018: More information about the updated User Privacy Notice We’re providing additional information about the General Data Protection ...

Hear how eBay is updating its privacy policy to keep your information safe. 

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Fee Changes for Listings in Multiple Categories Delayed
Fee Changes for Listings in Multiple Categories Delayed
We announced in the Spring Seller Update that beginning this May, when sellers list an item in two or more categories and there is a difference in fin...

We’re also announcing a new feature to help sellers be better prepared.

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New Listing Requirements Are Expanding to Additional Categories
New Listing Requirements Are Expanding to Additional Categories
In the Spring 2018 Seller Update, we announced our transition to a product-based shopping experience, ensuring that your products show up on the site ...

Continued guidance to help sellers prepare for the product-based shopping experience.

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Sellers With Great On-Time Handling Have Earned a Place in eBay Guaranteed Delivery
Sellers With Great On-Time Handling Have Earned a Place in eBay Guaranteed Delivery
eBay Guaranteed Delivery is the program that lifts listing visibility and sales potential by allowing buyers to filter for listings guaranteed to arri...

Their listings that already meet program requirements will soon display delivery dates guaranteed by eBay.

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2018 Spring Seller Update
2018 Spring Seller Update
We are creating a more personalized, intuitive, and easy-to-navigate shopping experience to help buyers find what they want quickly and easily. In our...

Learn about our new product-based shopping experience and tools to simplify selling and support your growth in our Spring 2018 Seller Update. eBay-logo 260X195.png

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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...

Updates take effect March 30, 2018. eBay-logo 260X195.png

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eBay Guaranteed Delivery Updates
eBay Guaranteed Delivery Updates
There are two eBay Guaranteed Delivery updates to share: 1. Through the end of 2018, eBay will cover any late deliveries of Guaranteed Delivery items ...

We’re expanding our seller protections on late delivery costs, and lifting the requirement to use eBay labels with the handling time option.

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eBay to Intermediate Payments on its Marketplace Platform
eBay to Intermediate Payments on its Marketplace Platform
eBay intends to further improve the customer experience by intermediating payments on the Marketplace platform. In doing so, eBay will manage the paym...

Sellers can expect simplified pricing, centralized sales information, and greater reach.

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UPDATED: Issues with Domestic and International First Class Label Printing Now Resolved
UPDATED: Issues with Domestic and International First Class Label Printing Now Resolved
*UPDATE* eBay has fixed the two issues identified below and label printing should now operate as normal. We apologize for the inconvenience. eBay will...

We’ve addressed the issue and fixes are now in place.

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UPDATE: eBay Will Extend Seller Protection Due to Extreme Weather on the East Coast
UPDATE: eBay Will Extend Seller Protection Due to Extreme Weather on the East Coast
The East Coast of the U.S. is experiencing extreme weather, which may delay pickup or delivery of your shipments. We continue to monitor the weather a...

If you are unable to ship, or your deliveries are delayed by your carrier due to cold weather, eBay will protect your seller status.

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USPS Shipping Rates are Changing and eBay Has Negotiated Discounts For You
USPS Shipping Rates are Changing and eBay Has Negotiated Discounts For You
USPS shipping rates will increase soon. As part of their annual rate assessment, the United States Postal Service announced increases on shipping cost...

USPS rates will increase on January 21, 2018. Here’s what you need to know.

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eBay Signs Agreement to Acquire Terapeak
eBay Signs Agreement to Acquire Terapeak
On December 13, 2017, eBay announced that it has signed an agreement to acquire Terapeak, the company whose tools have helped e-commerce sellers optim...

eBay plans to integrate functionality from Terapeak’s e-commerce analytics tools into Seller Hub.

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eBay To Extend Seller Protections to Sellers Impacted by the Southern California Wildfires
eBay To Extend Seller Protections to Sellers Impacted by the Southern California Wildfires
eBay is closely monitoring the path of the Southern California Wildfires. To those sellers who may be affected, please stay safe and do what’s critica...

If your business has been affected, eBay will protect sellers from stock-outs due to fire damage, late shipments, and unresolved cases. eBay-logo 260X195.png

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Watermark Removal Policy Enforcement Update
Watermark Removal Policy Enforcement Update
In September, as part of our Fall Seller Release, we announced that listings with watermarked images would be removed from eBay search results beginni...

Learn how this watermark policy update affects your business.

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Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
This month eBay sellers are discovering two new features: automatic acceptance of returns and less than full refunds. Previously outlined in the 2017 ...

As announced in the 2017 Fall Seller Update, two new features make returns easier to manage. eBay-logo 260X195.png

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Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
If your primary selling category is Motors Parts & Accessories, get ready to rev up your visibility. Promoted Listings is finally rolling out to you a...

See how you can boost your item visibility by up to 30%.

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eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay is closely monitoring the storms in the Northeast affecting Connecticut, Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Maine....

If your business has been affected, eBay will automatically protect sellers from stockouts, late shipments and unresolved cases. eBay-logo 260X195.png

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The Promoted Listings Service Is Currently Unable to Display Impression Data
The Promoted Listings Service Is Currently Unable to Display Impression Data
Since September 1, 2017, the promoted listings service has been experiencing issues with reporting impressions within the campaign management tool. As...

Sellers’ promoted listings and campaigns are not otherwise affected. Learn more.

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UPDATED: eBay is Helping Boost Conversion with Best Offer on Auctions and Fixed Price Listings
UPDATED: eBay is Helping Boost Conversion with Best Offer on Auctions and Fixed Price Listings
Recently, eBay began adding Best Offer to fixed price and auction-style listings. Based on previous tests, we found this feature drives higher sales c...

eBay may add Best Offer to listings for some lower volume (new or occasional) consumer sellers.

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About this Blog

Follow the need-to-know news for your eBay business, get product and policy updates.