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Latest Announcements
Fee Changes for Listings in Multiple Categories Delayed
Fee Changes for Listings in Multiple Categories Delayed
We announced in the Spring Seller Update that beginning this May, when sellers list an item in two or more categories and there is a difference in fin...

We’re also announcing a new feature to help sellers be better prepared.

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New Listing Requirements Are Expanding to Additional Categories
New Listing Requirements Are Expanding to Additional Categories
In the Spring 2018 Seller Update, we announced our transition to a product-based shopping experience, ensuring that your products show up on the site ...

Continued guidance to help sellers prepare for the product-based shopping experience.

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Sellers With Great On-Time Handling Have Earned a Place in eBay Guaranteed Delivery
Sellers With Great On-Time Handling Have Earned a Place in eBay Guaranteed Delivery
eBay Guaranteed Delivery is the program that lifts listing visibility and sales potential by allowing buyers to filter for listings guaranteed to arri...

Their listings that already meet program requirements will soon display delivery dates guaranteed by eBay.

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2018 Spring Seller Update
2018 Spring Seller Update
We are creating a more personalized, intuitive, and easy-to-navigate shopping experience to help buyers find what they want quickly and easily. In our...

Learn about our new product-based shopping experience and tools to simplify selling and support your growth in our Spring 2018 Seller Update. eBay-logo 260X195.png

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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...

Updates take effect March 30, 2018. eBay-logo 260X195.png

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eBay Guaranteed Delivery Updates
eBay Guaranteed Delivery Updates
There are two eBay Guaranteed Delivery updates to share: 1. Through the end of 2018, eBay will cover any late deliveries of Guaranteed Delivery items ...

We’re expanding our seller protections on late delivery costs, and lifting the requirement to use eBay labels with the handling time option.

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eBay to Intermediate Payments on its Marketplace Platform
eBay to Intermediate Payments on its Marketplace Platform
eBay intends to further improve the customer experience by intermediating payments on the Marketplace platform. In doing so, eBay will manage the paym...

Sellers can expect simplified pricing, centralized sales information, and greater reach.

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UPDATED: Issues with Domestic and International First Class Label Printing Now Resolved
UPDATED: Issues with Domestic and International First Class Label Printing Now Resolved
*UPDATE* eBay has fixed the two issues identified below and label printing should now operate as normal. We apologize for the inconvenience. eBay will...

We’ve addressed the issue and fixes are now in place.

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UPDATE: eBay Will Extend Seller Protection Due to Extreme Weather on the East Coast
UPDATE: eBay Will Extend Seller Protection Due to Extreme Weather on the East Coast
The East Coast of the U.S. is experiencing extreme weather, which may delay pickup or delivery of your shipments. We continue to monitor the weather a...

If you are unable to ship, or your deliveries are delayed by your carrier due to cold weather, eBay will protect your seller status.

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USPS Shipping Rates are Changing and eBay Has Negotiated Discounts For You
USPS Shipping Rates are Changing and eBay Has Negotiated Discounts For You
USPS shipping rates will increase soon. As part of their annual rate assessment, the United States Postal Service announced increases on shipping cost...

USPS rates will increase on January 21, 2018. Here’s what you need to know.

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eBay Signs Agreement to Acquire Terapeak
eBay Signs Agreement to Acquire Terapeak
On December 13, 2017, eBay announced that it has signed an agreement to acquire Terapeak, the company whose tools have helped e-commerce sellers optim...

eBay plans to integrate functionality from Terapeak’s e-commerce analytics tools into Seller Hub.

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eBay To Extend Seller Protections to Sellers Impacted by the Southern California Wildfires
eBay To Extend Seller Protections to Sellers Impacted by the Southern California Wildfires
eBay is closely monitoring the path of the Southern California Wildfires. To those sellers who may be affected, please stay safe and do what’s critica...

If your business has been affected, eBay will protect sellers from stock-outs due to fire damage, late shipments, and unresolved cases. eBay-logo 260X195.png

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Watermark Removal Policy Enforcement Update
Watermark Removal Policy Enforcement Update
In September, as part of our Fall Seller Release, we announced that listings with watermarked images would be removed from eBay search results beginni...

Learn how this watermark policy update affects your business.

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Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
This month eBay sellers are discovering two new features: automatic acceptance of returns and less than full refunds. Previously outlined in the 2017 ...

As announced in the 2017 Fall Seller Update, two new features make returns easier to manage. eBay-logo 260X195.png

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Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
If your primary selling category is Motors Parts & Accessories, get ready to rev up your visibility. Promoted Listings is finally rolling out to you a...

See how you can boost your item visibility by up to 30%.

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eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay is closely monitoring the storms in the Northeast affecting Connecticut, Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Maine....

If your business has been affected, eBay will automatically protect sellers from stockouts, late shipments and unresolved cases. eBay-logo 260X195.png

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The Promoted Listings Service Is Currently Unable to Display Impression Data
The Promoted Listings Service Is Currently Unable to Display Impression Data
Since September 1, 2017, the promoted listings service has been experiencing issues with reporting impressions within the campaign management tool. As...

Sellers’ promoted listings and campaigns are not otherwise affected. Learn more.

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UPDATED: eBay is Helping Boost Conversion with Best Offer on Auctions and Fixed Price Listings
UPDATED: eBay is Helping Boost Conversion with Best Offer on Auctions and Fixed Price Listings
Recently, eBay began adding Best Offer to fixed price and auction-style listings. Based on previous tests, we found this feature drives higher sales c...

eBay may add Best Offer to listings for some lower volume (new or occasional) consumer sellers.

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UPDATED: Stronger Browser Security Standards Ahead
UPDATED: Stronger Browser Security Standards Ahead
*UPDATE* eBay will implement the changes below today, October 16, to accommodate the HTTPS upgrades mandated by Google. We originally published the ar...

Google Chrome recently announced changes to its security standards. Learn what this means for your business and how to update your listings.

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eBay Launches Authentication Service for Luxury Handbags
eBay Launches Authentication Service for Luxury Handbags
When buyers shop for a designer item, they want the best customer experience—and eBay wants to ensure it’s delivering. Today, we launched eBay Authent...

eBay Authenticate makes it easy for sellers to verify an item’s authenticity and allows buyers to shop with the confidence of a 200% money-back guarantee.

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Seller Protection Is Extended to Sellers Affected by the Northern California Wildfires.
Seller Protection Is Extended to Sellers Affected by the Northern California Wildfires.
eBay is closely monitoring the wildfires in Northern California. To those sellers who may be affected, please stay safe and do what’s critical right n...

If your eBay business is affected by the Northern California wildfires, eBay will automatically apply seller protection so you can focus on safety and recovery.

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Grouped Listings Gives Buyers an Improved Search Experience.
Grouped Listings Gives Buyers an Improved Search Experience.
Beginning October 9th, eBay is launching grouped listings, a new way for buyers to find the items they are searching for faster. Now with one click, b...

eBay’s new grouped listings feature organizes and curates products for a better buying experience.

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2017 Fall Seller Update
2017 Fall Seller Update
In the 2017 Fall Seller Update, we’re making changes to meet the demands of today’s marketplace and giving you more opportunities to increase your lis...

The Fall Seller Update is here. Read about how we’re making policy and returns updates, and offering ways to boost the visibility of your listings.

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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...

We’re announcing new updates to the eBay User Agreement around the policy on offers to buy or sell outside of eBay.

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eBay Will Provide Additional Help for Those Impacted by Recent Hurricanes
eBay Will Provide Additional Help for Those Impacted by Recent Hurricanes
The recent storms, Harvey and Irma, have brought unprecedented devastation to the southeast U.S. eBay knows that many sellers have been impacted, and ...

eBay is offering additional resources if your business has been damaged by recent storms.

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Seller Protection Will be Extended to Sellers Affected by Hurricane Irma
Seller Protection Will be Extended to Sellers Affected by Hurricane Irma
eBay is closely monitoring the path of Hurricane Irma. To those sellers who may be affected, please stay safe and do what’s critical right now: taking...

If your eBay business has been affected by Irma, eBay will automatically apply seller protection so you can focus on safety and recovery.

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Join eBay in Supporting Ongoing Relief Efforts for Hurricane Harvey.
Join eBay in Supporting Ongoing Relief Efforts for Hurricane Harvey.
Earlier this week, in response to the devastation suffered by communities in Texas and Louisiana, we provided an opportunity for eBay sellers, in part...

We’ve meet our fundraising goal--thank you!! But, as the devastation continues, sustained help is needed for those affected by Hurricane Harvey. Here’s how you can help.

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To Our Texas Community: Protection Will Be Automatically Applied to Sellers Impacted by Harvey
To Our Texas Community: Protection Will Be Automatically Applied to Sellers Impacted by Harvey
Hurricane Harvey is one of the strongest storms in recent memory, causing massive damage to south Texas and the Texas Gulf Coast. Please stay safe and...

To our affected sellers: we will protect your seller status for incidents caused by the storm.

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Hurricane Harvey Impacts Texas —Shipping, Communication Potentially Delayed
Hurricane Harvey Impacts Texas —Shipping, Communication Potentially Delayed
8/27/17 UPDATE: Please see our latest post about how we're protecting sellers affected by Hurricane Harvey. Our thoughts are with all those affected b...

Here's how we're protecting sellers impacted by the hurricane.

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Message from Scott Cutler, head of eBay Americas
Message from Scott Cutler, head of eBay Americas
To our eBay Seller Community, It’s been 24 hours since I moved into my new role as head of the Americas at eBay and I couldn’t be more excited about t...

Scott Cutler shares his thoughts on his new role as head of eBay Americas.

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About this Blog

Follow the need-to-know news for your eBay business, get product and policy updates.