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Latest Announcements
eBay To Extend Seller Protections to Sellers Impacted by the Southern California Wildfires
eBay To Extend Seller Protections to Sellers Impacted by the Southern California Wildfires
eBay is closely monitoring the path of the Southern California Wildfires. To those sellers who may be affected, please stay safe and do what’s critica...

If your business has been affected, eBay will protect sellers from stock-outs due to fire damage, late shipments, and unresolved cases. eBay-logo 260X195.png

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Watermark Removal Policy Enforcement Update
Watermark Removal Policy Enforcement Update
In September, as part of our Fall Seller Release, we announced that listings with watermarked images would be removed from eBay search results beginni...

Learn how this watermark policy update affects your business.

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Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
This month eBay sellers are discovering two new features: automatic acceptance of returns and less than full refunds. Previously outlined in the 2017 ...

As announced in the 2017 Fall Seller Update, two new features make returns easier to manage. eBay-logo 260X195.png

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Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
If your primary selling category is Motors Parts & Accessories, get ready to rev up your visibility. Promoted Listings is finally rolling out to you a...

See how you can boost your item visibility by up to 30%.

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eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay is closely monitoring the storms in the Northeast affecting Connecticut, Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Maine....

If your business has been affected, eBay will automatically protect sellers from stockouts, late shipments and unresolved cases. eBay-logo 260X195.png

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The Promoted Listings Service Is Currently Unable to Display Impression Data
The Promoted Listings Service Is Currently Unable to Display Impression Data
Since September 1, 2017, the promoted listings service has been experiencing issues with reporting impressions within the campaign management tool. As...

Sellers’ promoted listings and campaigns are not otherwise affected. Learn more.

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UPDATED: eBay is Helping Boost Conversion with Best Offer on Auctions and Fixed Price Listings
UPDATED: eBay is Helping Boost Conversion with Best Offer on Auctions and Fixed Price Listings
Recently, eBay began adding Best Offer to fixed price and auction-style listings. Based on previous tests, we found this feature drives higher sales c...

eBay may add Best Offer to listings for some lower volume (new or occasional) consumer sellers.

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UPDATED: Stronger Browser Security Standards Ahead
UPDATED: Stronger Browser Security Standards Ahead
*UPDATE* eBay will implement the changes below today, October 16, to accommodate the HTTPS upgrades mandated by Google. We originally published the ar...

Google Chrome recently announced changes to its security standards. Learn what this means for your business and how to update your listings.

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eBay Launches Authentication Service for Luxury Handbags
eBay Launches Authentication Service for Luxury Handbags
When buyers shop for a designer item, they want the best customer experience—and eBay wants to ensure it’s delivering. Today, we launched eBay Authent...

eBay Authenticate makes it easy for sellers to verify an item’s authenticity and allows buyers to shop with the confidence of a 200% money-back guarantee.

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Seller Protection Is Extended to Sellers Affected by the Northern California Wildfires.
Seller Protection Is Extended to Sellers Affected by the Northern California Wildfires.
eBay is closely monitoring the wildfires in Northern California. To those sellers who may be affected, please stay safe and do what’s critical right n...

If your eBay business is affected by the Northern California wildfires, eBay will automatically apply seller protection so you can focus on safety and recovery.

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Grouped Listings Gives Buyers an Improved Search Experience.
Grouped Listings Gives Buyers an Improved Search Experience.
Beginning October 9th, eBay is launching grouped listings, a new way for buyers to find the items they are searching for faster. Now with one click, b...

eBay’s new grouped listings feature organizes and curates products for a better buying experience.

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2017 Fall Seller Update
2017 Fall Seller Update
In the 2017 Fall Seller Update, we’re making changes to meet the demands of today’s marketplace and giving you more opportunities to increase your lis...

The Fall Seller Update is here. Read about how we’re making policy and returns updates, and offering ways to boost the visibility of your listings.

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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...

We’re announcing new updates to the eBay User Agreement around the policy on offers to buy or sell outside of eBay.

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eBay Will Provide Additional Help for Those Impacted by Recent Hurricanes
eBay Will Provide Additional Help for Those Impacted by Recent Hurricanes
The recent storms, Harvey and Irma, have brought unprecedented devastation to the southeast U.S. eBay knows that many sellers have been impacted, and ...

eBay is offering additional resources if your business has been damaged by recent storms.

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Seller Protection Will be Extended to Sellers Affected by Hurricane Irma
Seller Protection Will be Extended to Sellers Affected by Hurricane Irma
eBay is closely monitoring the path of Hurricane Irma. To those sellers who may be affected, please stay safe and do what’s critical right now: taking...

If your eBay business has been affected by Irma, eBay will automatically apply seller protection so you can focus on safety and recovery.

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Join eBay in Supporting Ongoing Relief Efforts for Hurricane Harvey.
Join eBay in Supporting Ongoing Relief Efforts for Hurricane Harvey.
Earlier this week, in response to the devastation suffered by communities in Texas and Louisiana, we provided an opportunity for eBay sellers, in part...

We’ve meet our fundraising goal--thank you!! But, as the devastation continues, sustained help is needed for those affected by Hurricane Harvey. Here’s how you can help.

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To Our Texas Community: Protection Will Be Automatically Applied to Sellers Impacted by Harvey
To Our Texas Community: Protection Will Be Automatically Applied to Sellers Impacted by Harvey
Hurricane Harvey is one of the strongest storms in recent memory, causing massive damage to south Texas and the Texas Gulf Coast. Please stay safe and...

To our affected sellers: we will protect your seller status for incidents caused by the storm.

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Hurricane Harvey Impacts Texas —Shipping, Communication Potentially Delayed
Hurricane Harvey Impacts Texas —Shipping, Communication Potentially Delayed
8/27/17 UPDATE: Please see our latest post about how we're protecting sellers affected by Hurricane Harvey. Our thoughts are with all those affected b...

Here's how we're protecting sellers impacted by the hurricane.

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Message from Scott Cutler, head of eBay Americas
Message from Scott Cutler, head of eBay Americas
To our eBay Seller Community, It’s been 24 hours since I moved into my new role as head of the Americas at eBay and I couldn’t be more excited about t...

Scott Cutler shares his thoughts on his new role as head of eBay Americas.

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Scott Cutler appointed as Senior Vice President of the eBay Americas business
Scott Cutler appointed as Senior Vice President of the eBay Americas business
To our valued Sellers, Today we announced some important regional leadership changes in our Marketplaces business and I want to take a moment to conne...

Bob provides a brief overview about these important changes to eBay leadership. Look for more from Scott later this week.

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Promoted Listings Now Available for Single-Quantity Items
Promoted Listings Now Available for Single-Quantity Items
Sellers can now use promoted listings for single-quantity, one-of-a-kind items in all categories but Motors fitment listings.* Previously, sellers had...

With promoted listings, sellers can now maximize visibility and sales.eBay-logo 260X195.png

Introducing eBay Questions & Answers
Introducing eBay Questions & Answers
A potential buyer may be this close to purchasing your product. But sometimes they just need a little more info before making a purchase decision. Sta...

Give buyers the information they need to make smart decisions, and watch their confidence in you—and your sales—go up.

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Qualified Sellers Can Now Opt In to eBay Guaranteed Delivery
Qualified Sellers Can Now Opt In to eBay Guaranteed Delivery
Starting today, the first round of sellers can opt into eBay Guaranteed Delivery. If this feature is not yet available to you, don’t worry. We are tak...

eBay Guaranteed Delivery Launch Day is coming in September, but you don’t have to wait for the adventure to start—the next exciting phase of our rollout is here!

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USPS Begins Automated Package Verification, Changing Underpaid Postage Procedure
USPS Begins Automated Package Verification, Changing Underpaid Postage Procedure
As of August 1, USPS has implemented their new Automated Package Verification (APV) system, which changes how they handle shipments with under- and ov...

Automated Package Verification changes how USPS handles shipments with under- and overpaid postage. Follow these steps to ensure you pay for shipping accurately right from the start.

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Label Printing Issue Impacting Some Sellers RESOLVED
Label Printing Issue Impacting Some Sellers RESOLVED
**FINAL UPDATE** Here’s the last update on the shipping label printing issue. We have rolled out a fix to address Internet Explorer browser issues and...

RESOLVED Some sellers are experiencing difficulty printing labels from PCs. We are working to resolve the issue as quickly as possible.

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Get Your Listings Compliant with Active Content Updates by June 26th, 2017
Get Your Listings Compliant with Active Content Updates by June 26th, 2017
Active content in your listings, such as JavaScript and Flash, hinders mobile purchases, creates longer load times, and may be prone to security vulne...

Starting June 26th, eBay will disable active content in listings, which may impact functionality within your listings and cause a poor buyer experience.

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Price Changes for Motors Categories
Price Changes for Motors Categories
Starting July 13, 2017, the cost for Reserve and Auction Buy It Now (ABIN) listings in the US will change for certain Motors categories. These categor...

Attention Motors Sellers: Price changes on Reserve and Auction Buy It Now listings are coming July 13.

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Washington Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
Washington Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
This month, Washington state legislators will consider a budget proposal requiring Internet marketplaces to collect and remit sales tax for any transa...

Tell state legislators to reject a harmful tax proposal that puts all sellers at risk.

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eBay Listing Spring Cleaning
eBay Listing Spring Cleaning
As sellers, you understand the importance of regular evaluation of your inventory and changes to your listings that will improve your sales. eBay does...

 

Helping sellers with great listings stand apart in search results.

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Sellers, come join us at eBay Open, the Sellerbration of the year.
Sellers, come join us at eBay Open, the Sellerbration of the year.
Bay Open, our biggest seller event of the year, will come to Las Vegas July 25-28, and you’re officially invited! Get ready to immerse yourself in all...

If you’ ready to take your business to the next level, don’t miss eBay Open: three days packed with learning, networking and fun.

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About this Blog

Follow the need-to-know news for your eBay business, get product and policy updates.