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Latest Announcements
Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
Fall Seller Update: Automatic Acceptance for Returns and a New Refund Option
This month eBay sellers are discovering two new features: automatic acceptance of returns and less than full refunds. Previously outlined in the 2017 ...

As announced in the 2017 Fall Seller Update, two new features make returns easier to manage. eBay-logo 260X195.png

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Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
Motors Parts & Accessories Sellers: Promoted Listings Is Now Available to You
If your primary selling category is Motors Parts & Accessories, get ready to rev up your visibility. Promoted Listings is finally rolling out to you a...

See how you can boost your item visibility by up to 30%.

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eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay Will Apply Seller Protections to Sellers Impacted by Storms in the Northeast
eBay is closely monitoring the storms in the Northeast affecting Connecticut, Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Maine....

If your business has been affected, eBay will automatically protect sellers from stockouts, late shipments and unresolved cases. eBay-logo 260X195.png

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eBay is Helping Boost Conversion with Best Offer
eBay is Helping Boost Conversion with Best Offer
Starting this week, eBay will begin testing a feature that will add Best Offer to auction-style listings. Only a select group of consumer sellers, tho...

eBay will test adding the Best Offer option to auction-style listings for some lower volume (new or occasional) consumer sellers.

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UPDATED: Stronger Browser Security Standards Ahead
UPDATED: Stronger Browser Security Standards Ahead
*UPDATE* eBay will implement the changes below today, October 16, to accommodate the HTTPS upgrades mandated by Google. We originally published the ar...

Google Chrome recently announced changes to its security standards. Learn what this means for your business and how to update your listings.

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eBay Launches Authentication Service for Luxury Handbags
eBay Launches Authentication Service for Luxury Handbags
When buyers shop for a designer item, they want the best customer experience—and eBay wants to ensure it’s delivering. Today, we launched eBay Authent...

eBay Authenticate makes it easy for sellers to verify an item’s authenticity and allows buyers to shop with the confidence of a 200% money-back guarantee.

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Grouped Listings Gives Buyers an Improved Search Experience.
Grouped Listings Gives Buyers an Improved Search Experience.
Beginning October 9th, eBay is launching grouped listings, a new way for buyers to find the items they are searching for faster. Now with one click, b...

eBay’s new grouped listings feature organizes and curates products for a better buying experience.

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2017 Fall Seller Update
2017 Fall Seller Update
In the 2017 Fall Seller Update, we’re making changes to meet the demands of today’s marketplace and giving you more opportunities to increase your lis...

The Fall Seller Update is here. Read about how we’re making policy and returns updates, and offering ways to boost the visibility of your listings.

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eBay Will Provide Additional Help for Those Impacted by Recent Hurricanes
eBay Will Provide Additional Help for Those Impacted by Recent Hurricanes
The recent storms, Harvey and Irma, have brought unprecedented devastation to the southeast U.S. eBay knows that many sellers have been impacted, and ...

eBay is offering additional resources if your business has been damaged by recent storms.

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Seller Protection Will be Extended to Sellers Affected by Hurricane Irma
Seller Protection Will be Extended to Sellers Affected by Hurricane Irma
eBay is closely monitoring the path of Hurricane Irma. To those sellers who may be affected, please stay safe and do what’s critical right now: taking...

If your eBay business has been affected by Irma, eBay will automatically apply seller protection so you can focus on safety and recovery.

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Join eBay in Supporting Ongoing Relief Efforts for Hurricane Harvey.
Join eBay in Supporting Ongoing Relief Efforts for Hurricane Harvey.
Earlier this week, in response to the devastation suffered by communities in Texas and Louisiana, we provided an opportunity for eBay sellers, in part...

We’ve meet our fundraising goal--thank you!! But, as the devastation continues, sustained help is needed for those affected by Hurricane Harvey. Here’s how you can help.

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To Our Texas Community: Protection Will Be Automatically Applied to Sellers Impacted by Harvey
To Our Texas Community: Protection Will Be Automatically Applied to Sellers Impacted by Harvey
Hurricane Harvey is one of the strongest storms in recent memory, causing massive damage to south Texas and the Texas Gulf Coast. Please stay safe and...

To our affected sellers: we will protect your seller status for incidents caused by the storm.

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Hurricane Harvey Impacts Texas —Shipping, Communication Potentially Delayed
Hurricane Harvey Impacts Texas —Shipping, Communication Potentially Delayed
8/27/17 UPDATE: Please see our latest post about how we're protecting sellers affected by Hurricane Harvey. Our thoughts are with all those affected b...

Here's how we're protecting sellers impacted by the hurricane.

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Qualified Sellers Can Now Opt In to eBay Guaranteed Delivery
Qualified Sellers Can Now Opt In to eBay Guaranteed Delivery
Starting today, the first round of sellers can opt into eBay Guaranteed Delivery. If this feature is not yet available to you, don’t worry. We are tak...

eBay Guaranteed Delivery Launch Day is coming in September, but you don’t have to wait for the adventure to start—the next exciting phase of our rollout is here!

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USPS Begins Automated Package Verification, Changing Underpaid Postage Procedure
USPS Begins Automated Package Verification, Changing Underpaid Postage Procedure
As of August 1, USPS has implemented their new Automated Package Verification (APV) system, which changes how they handle shipments with under- and ov...

Automated Package Verification changes how USPS handles shipments with under- and overpaid postage. Follow these steps to ensure you pay for shipping accurately right from the start.

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Label Printing Issue Impacting Some Sellers RESOLVED
Label Printing Issue Impacting Some Sellers RESOLVED
**FINAL UPDATE** Here’s the last update on the shipping label printing issue. We have rolled out a fix to address Internet Explorer browser issues and...

RESOLVED Some sellers are experiencing difficulty printing labels from PCs. We are working to resolve the issue as quickly as possible.

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Price Changes for Motors Categories
Price Changes for Motors Categories
Starting July 13, 2017, the cost for Reserve and Auction Buy It Now (ABIN) listings in the US will change for certain Motors categories. These categor...

Attention Motors Sellers: Price changes on Reserve and Auction Buy It Now listings are coming July 13.

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Washington Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
Washington Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
This month, Washington state legislators will consider a budget proposal requiring Internet marketplaces to collect and remit sales tax for any transa...

Tell state legislators to reject a harmful tax proposal that puts all sellers at risk.

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eBay Listing Spring Cleaning
eBay Listing Spring Cleaning
As sellers, you understand the importance of regular evaluation of your inventory and changes to your listings that will improve your sales. eBay does...

 

Helping sellers with great listings stand apart in search results.

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Sellers, come join us at eBay Open, the Sellerbration of the year.
Sellers, come join us at eBay Open, the Sellerbration of the year.
Bay Open, our biggest seller event of the year, will come to Las Vegas July 25-28, and you’re officially invited! Get ready to immerse yourself in all...

If you’ ready to take your business to the next level, don’t miss eBay Open: three days packed with learning, networking and fun.

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eBay Extends our Deepest Sympathy to All Those Affected by the Recent Bombing in Manchester.
eBay Extends our Deepest Sympathy to All Those Affected by the Recent Bombing in Manchester.
Because of increased security around the Manchester area, packages headed to that area may be delayed. If you are a buyer or seller involved in a deli...

Shipments via the Global Shipping program from US to UK may be impacted by increased security.

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eBay is Lowering FVF and Offering Zero Insertion Fees in the Guitars and Basses Category
eBay is Lowering FVF and Offering Zero Insertion Fees in the Guitars and Basses Category
Sellers, have you heard? eBay is lowering Final Value Fees, offering zero insertion fees and guaranteeing you’ll get a trending price* on all guitars ...

3.5% is here to stay. Now, Final Value Fees on on all guitars, basses, amps, effects pedals, and related gear is just 3.5%. Plus, zero insertion fees.

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2017 Summer Seller Update
2017 Summer Seller Update
In the 2017 Summer Seller Update, we’re making changes to help you increase your sales by creating a better experience for buyers. Starting in June Li...

In the 2017 Summer Seller Update, we’re making changes to help you increase your sales by creating a better experience for buyers.

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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...

We’re updating the eBay User Agreement to make our policies more clear.

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2017 Spring Seller Update Reminder
2017 Spring Seller Update Reminder
2017 Spring Seller Update reminder—new changes go into effect In February, we announced a host of changes we’re making at eBay to meet the demands of ...

Stay on track with 2017 Spring Seller Updates. 

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Coming Soon: eBay Guaranteed Delivery
Coming Soon: eBay Guaranteed Delivery
As our CEO Devin Wenig announced at ShopTalk earlier today, we’re launching an all-new selling feature this summer that gives sellers in the US more c...

With eBay Guaranteed Delivery, your buyers know exactly when their packages will arrive. 

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Winter Storms Hit Northeastern US—Shipping, Communication Potentially Delayed
Winter Storms Hit Northeastern US—Shipping, Communication Potentially Delayed
Due to recent severe winter weather in the northeastern US, communication, power, and transportation lines may be disrupted. If you are involved in an...

Severe winter weather across the northeastern US may lead to the delay of packages.

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New York Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
New York Sellers: Oppose New Tax Legislation, and Help Protect Online Business Everywhere
This month, New York state legislators will consider a budget proposal requiring Internet marketplaces to collect and remit sales tax for any transact...

Tell state legislators to reject a harmful tax proposal that puts all sellers at risk.

 

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Local Pickup Now Available with All Shipping Options
Local Pickup Now Available with All Shipping Options
Great news, sellers! Now you can offer local pickup as an additional service to your buyers, no matter which shipping option (calculated or flat-fee) ...

Offer local pickup with any shipping option, and give your buyers more choice.

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2017 Spring Seller Update
2017 Spring Seller Update
In the 2017 Spring Seller Update, we’re making changes to meet the demands of today’s marketplace and investing in more resources to ensure your succe...

Today, we’re announcing the 2017 Spring Seller Update. Get all the details.

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About this Blog

Follow the need-to-know news for your eBay business, get product and policy updates.