In our 2021 Spring Seller Update, we’re announcing new ways to plan and promote your business on eBay. Updates include new seller guidance features in Seller Hub, a coded coupons tool to offer discounts to buyers, and automated Promoted Listings campaigns. Improve your business efficiency with a new unified listing experience, improvements to how you manage unpaid items, centralized management of post-sale issues in Seller Hub and My eBay, and partial refunds for auto-accepted returns
We're also increasing zero insertion fee allotments for most sellers, expanding managed payments by eBay to more sellers, and adding new international sites that you can list on when eBay manages your payments.
Learn more about the topics we’re announcing in our 2021 Spring Seller Update:
Listing & Promoting
- Category changes to help buyers find your items
- New item specifics updates and requirements
- New unified listing experience for more consistent listing across devices
- Terapeak Sourcing Guidance and Terapeak Product Research updates
- Performance tab updates in Seller Hub
- Automated campaigns for Promoted Listings
- New coded coupons tool option to offer discounts to buyers
Fees & Financials
- Zero insertion fee allotment increase
- Final value fee increase in select categories
- eBay will manage payments for all sellers in 2021
- Selling fees and expenses will be collected from your earnings
Running Your Business
- Improvements to how you manage unpaid items
- A centralized way to handle post-sales issues
- New partial refund option for auto-accepted returns
In addition, we’re announcing some changes to the eBay User Agreement. Our updated User Agreement will take effect on April 2, 2021 for all eBay sellers.
Key User Agreement Updates
- eBay Canada office address update
- Seller responsibilities regarding eBay content policies
- Arbitration Policies update
See all Spring 2021 updates here and join the conversation here to ask the eBay team questions on Wednesday, March 3, between 8 a.m. and 4:30 p.m. Pacific Time about the updates.
As always, thank you for selling on eBay.
The eBay Team
