We are seeing consistent improvements in on-time shipments for USPS and all carriers and late deliveries have returned to pre-COVID-19 levels. Due to these improvements, we will pause our temporary Seller Protections for late deliveries starting on October 1, 2020. Timely delivery of your items is important to your buyers and critical to your success on eBay. As always, you are responsible for shipping within your stated handling time and any shipments that were handled on time but delivered late by a carrier will not count as late shipments.
As we head into the holiday selling season, we recognize that the COVID-19 business environment is ever-changing. We’ll continue to closely monitor ontime shipping metrics and carrier performance and adjust our policies as necessary.
We were excited to announce the launch of our collaboration with UPS in early September and we continue to provide proven and reliable shipping options, including USPS and FedEx®, to our buyers and sellers at discounted rates on eBay Labels.
As always, thank you for selling on eBay.
The eBay Team
