We know that many of you are facing uncertainty given how much is changing due to COVID-19. We want to help you in ways that matter the most.
When we asked what support is needed right now, help with cash flow and flexibility with payments is top of mind. With that, we’re offering to defer most selling fees for eligible Store subscribers for 30 days. Read more about which fees will be covered.
If you are an eBay Store subscriber and could use help with your payments, please submit your request here by Friday, April 10, 11:59pm PT. We will review your request and update your status on the submission page within 3 business days.
If your request is approved, 50% of the Covered Fees on your current invoice will be deferred until the next billing cycle, and the remaining 50% will be due on the subsequent billing cycle. Please see the details on the deferred billing hub.
We are deeply committed to supporting our sellers through this difficult time. We want to relieve some of the pressure you’re facing and give you the flexibility you need to sustain your business. We are here to support you. For immediate customer service support, access our new help experience for sellers, Seller Help.
Be well. Thank you for being a part of our community and for selling on eBay.
