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UPDATE: eBay Will Extend Seller Protection Due to Extreme Weather on the East Coast

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Verified Blogger
Verified Blogger
Last Edited 01:29:27 PM by News Team

The East Coast of the U.S. is experiencing extreme weather, which may delay pickup or delivery of your shipments. We continue to monitor the weather and carrier updates and will update Seller News as more information is available.


If your business is affected, eBay will automatically protect your Seller Performance and your late shipment rate will not be impacted under these conditions:

  • Your ZIP code has been identified by the three major shipping carriers: USPS, UPS, FedEx.
  • Our tracking data shows your shipment was delayed or not delivered due to this weather event.

 Please note: you may see late shipments due to this weather event on your seller dashboard, but they will be removed before the seller evaluations occur on the  20th of each month.


If you are unable to ship, we recommend communicating with your buyers to let them know the situation.


As always, please stay safe, stay warm and thank you for selling on eBay.