On May 26, 2023 an update was made to listings with international shipping options. As part of this recent change, we inadvertently increased the quantity on some listings.
We understand that this may have caused sellers to cancel orders or issue refunds but we’re working to correct these quantity errors. Here’s what you need to know about the recent update:
- We’ve updated any listing to show the correct quantity available and quantity sold.
- For listings where sellers manually revised the quantity, we won’t make any changes.
- For sellers who had to cancel orders, received negative feedback, or had stockout strikes during our update, we’ll ensure that their seller rating isn’t affected.
As always, thank you for selling on eBay.
