To our seller community,
eBay is always open, and now, more than ever, small and medium sized businesses are using our platform to connect with buyers and deliver what they need most. When people shop eBay, they are supporting you and sellers like you around the country.
Despite unprecedented circumstances that involve “social distancing,” it has been incredible to see the eBay community come together and spring into action. Sellers have been jumping in to support one another - from creating web videos with tips and tricks for successful selling despite the outbreak to sellers simply offering up words of much-needed support to one another.
We’re grateful to the countless sellers who have taken the time to give us candid feedback over the past weeks; and for being crystal clear about what’s necessary to strengthen and sustain your businesses amidst COVID-19.
Based on what you told us, the following moves are being implemented for our small and medium businesses:
Additional Updates:
Along with these actions, our government relations team continues to find ways to support our marketplace and help those most affected by COVID-19. There is also a dedicated resource center, tailored for small businesses, in response to the pandemic. Stay up to date on this information and these efforts at Main Street.
More to Come
So much continues to change due to COVID-19 and we are committed to helping you navigate the uncertainty. While we’ve had to cancel many of our UpFront events, we will continue to stay connected and share updates on our COVID-19 Community Hub, podcast and Facebook. You can also contact Customer Service with your questions. We are providing sellers who host in-person Community Events with resources to run these forums online.
As I’ve shared in the past, eBay’s top priority continues to be the health and happiness of our community - especially our employees and you, our sellers. Please stay safe and, as always, thank you for selling on eBay.
Jordan Sweetnam
SVP and General Manager, North America
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