Top things to know:
This Cyber 5 has been the absolute biggest for the US business and is a fitting milestone for our 25th anniversary. I wanted to tell you first, and say thank you for all the hard work that you put into your eBay businesses. You, our sellers, are the driving force behind our results, and I’m grateful to share this moment with all of you.
We headed into the busiest shopping weekend of the year anticipating a surge in online spending. And a record number of shoppers flocked to eBay looking for the best value and our unparalleled selection. Together we demonstrated that our marketplace, made up of small businesses and entrepreneurs, is up to the challenge of meeting high holiday demand across every category and item condition.
There were also some key consumer shopping trends that emerged this season:
Buying refurbished is the new normal:
Shoppers were purchasing certified refurbished items like never before, from top brands including Bose, Skullcandy, Cuisinart, DeWalt, Makita and iRobot:
Hobbies and home activities haven’t faded:
People are purchasing more for their homes and favorite pastimes as we head into a winter at-home:
Luxury is alive and thriving:
Despite the challenges of this year (or perhaps because of them), shoppers are very much inspired to spend on luxury goods this holiday season, including Authenticity Guarantee-protected timepieces and sneakers:
I hope that somewhere in between selling and shipping everyone had a moment to enjoy Thanksgiving. This weekend (and year) have been a blur, but it’s also reimagined and redefined what it means to shop on eBay. Our Cyber 5 proves that we can show up on our own terms, with inventory from our full spectrum of sellers, and deliver strong results. And we intend to keep this momentum going.
Thank you – as always – for selling on eBay.
- Jordan Sweetnam