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2018 Fall Seller Update

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Verified Blogger
Verified Blogger
Last Edited 09:51:01 AM

In the 2018 Fall Seller Update, we’re announcing marketplace improvements to create a better experience for customers on eBay.


Marketplace Updates

  • We’re introducing a new pilot program to make your customer service phone number visible to buyers before a sale.
  • We’re building out new payment management capabilities to simplify buying and selling.
  • Starting September 15, 2018, some feature fees and fee caps, Value Pack fees, and final value fees will increase.
  • Starting September 15, 2018, you will be required to use secure HTTPS content when you list items on eBay based on Google’s HTTPS mandate.
  • Starting October 4, 2018, unlimited insertion fee credits for auction-style listings that end in a sale will be available exclusively to US and Canadian Store subscribers with Basic, Premium, Anchor, and Enterprise Store subscriptions

Inventory Optimization

  • We have lowered and capped our final value fees in some Business & Industrial equipment categories.
  • Starting mid-August, 2018:
    • You will need to associate your listings with the eBay catalog in enabled categories.
    • You can use new features to create and update products in the eBay catalog within enabled categories.
  • Starting in September 2018:
    • You will be required to provide the “Make” of the heavy equipment you list.
    • You will be required to provide the wheel quantity for newly listed, relisted, and revised item listings.
  • Starting October 15, 2018:
    • We will begin automatically updating existing listings with a “New other” item label to a new “Open box” label and definition in some categories.
    • We will begin automatically updating existing listings in the Business & Industrial category with a “New other” label to a “Like new” label and definition.

 Service Metrics

  • Starting September 10, 2018:
    • You will be required to upload tracking in the structured data field before the estimated delivery date has passed.
    • The new eBay shipping labels experience will be available to all sellers.
  • Starting in October 2018:
    • If you have very high rates of “item not as described” returns you may be subject to an additional 4 percent final value fee in affected categories.
  • Starting in November 2018:
    • Starting in November 2018, if you have very high rates of “item not received” requests, you may be subject to extended delivery estimates in affected categories.

For more information:

As always, thank you for selling on eBay.