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2013 Fall Seller Update: Updates deliver safeguards and stability to boost your profits in the holiday rush

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Verified Blogger
Verified Blogger
Michael Jones
Vice President of Merchant Development, eBay


In the spirit of partnership, as we head to the 2013 holiday selling season, we want you to have the stability and support you need for strong holiday sales. The updates coming this fall will require little or no change to your listings—just continue your commitment to great service to enjoy the benefits:


  • Top Rated Seller grace period: As a reward for a track record of great service, eBay Top Rated Sellers have access to important benefits that can make a real difference in sales. Now as a Top Rated Seller, you’ll have a grace period to keep your benefits if you fall below required sales or tracking criteria.

  • Safeguards for your hard-earned feedback: An expanded Feedback Removal policy defines many more situations in which negative or neutral feedback and low ratings may be removed from your record automatically or by seller request.

  • More support to win sales with a great return policy: eBay managed returns makes it easy to boost sales by offering the confidence-inspiring return policies buyers want. Updates include: support for replacements as well as refunds, the ability to issue a refund without printing a return label when you don’t want the item back, a guarantee that—when you use eBay Labels—return shipping will never cost more than original shipping. And, in the event that a buyer may be taking unfair advantage, eBay will step in and help.

  • New National Vehicle Subscriptions help eBay Motors dealers take full advantage of the unbeatable selling power and reach of eBay with great monthly rates.

  • Category and item specifics changes are included in this update to help you consolidate and manage changes.


More information


  • Get complete details on the 2013 Fall Seller Update. For additional insight, you're invited to discuss these updates with members of my staff today on a special discussion board.

  • Read a special message from me, Michael Jones, Vice President of Merchant Development.

  • Tune in to eBay Radio for special live coverage of these updates: A general discussion from 11 am-2 pm PT today, July 30, and a call-in question and answer session on Thursday, August 1, from 11:00 am-1:00 pm PT.

  • Use bulk editing tools to update your listings quickly and easily.


As always, thank you for selling on eBay.

Sincerely,

Michael Jones
Vice President
Merchant Development

 

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