The eBay Community is made up of sellers, buyers and eBay employees coming together to share, connect and learn.
Here, you’ll find many features such as Discussion Boards, Groups, and Seller News – featuring Announcements and past eBay for Business podcast episodes - all built with you in mind.
On the discussion boards, Community members ask questions and exchange advice and tips with each other. Whether you are an enthusiast, a business owner or just getting started with your eBay experience - Community is a place for you.
While eBay staff are present on the boards, this is primarily a peer-to-peer support Community, and eBay cannot provide direct customer support to you via these boards.
If you are new to the eBay Community, taking a look at our community guidelines is a great way to start. Knowing what is and is not allowed will be very helpful as you connect with other eBay Community members.
Most importantly though, we hope you enjoy taking part in your Community and we're glad you're here!
Community and You
Before you dive in, below are tips about joining the conversation.
- Search for your question first—there may already be an answer in the Community.
- Find the right board for your question.
- Be respectful of others.
- Stay on topic and keep conversations flowing.
- Be collaborative by sharing your ideas and best practices.
- Stay safe. Never share personal information on our boards.
- Have fun, and enjoy your Community experience.
Rules of the Road
We ask all of our members to follow a few simple rules to help keep the discussion boards safe and productive.
- Be respectful
- Keep conversation constructive
- Stay on topic
- Search for solutions first
- Follow legal guidelines
The Community Team
While the value of peer-to-peer discussion is at the heart of the community, there are plenty of questions and comments that require attention from eBay staff.
You’ll see us in the community and we’re here to help when needed. Meet the people who make up the Community Team:
rebecca@ebay - Rebecca is Director, Community and Engagement. She has been with eBay since April of 2020 and comes with more than 20 years experience in leading large online brand communities. Rebecca's favorite hobby is gardening and she lives in San Francisco with her two teenagers.
devon@ebay Devon has been with eBay since 2021 but has been an active seller on the site since 2011. He is married to a beautiful woman he absolutely adores and they both love to spend time with their two dogs. He is also very active and spends many miles cycling, over 200 miles a week!
elizabeth@ebay - Elizabeth has been with eBay since 2020 where she’s spent time working with both buyers and sellers, including within her most recent position in Social Media. She has a dog named Snow, a cat named Charlie, and a horse named Zeus. Her favorite hobby is spending time with her teenager, family and investigating anything paranormal related.
kyle@ebay - Kyle has been in various departments within eBay since 2009. He enjoys fishing and hiking all over Utah, driving RC cars, working on real cars, and just generally being outdoors. He also enjoys spending the rest of his free time with his wife (who he met through eBay!) and their two adorable dogs.
griff@ebay.com is well, Griff. He's been with us since the
beginning, all the way back to 1996. The eBay Community would not be Community without Griff’s knowledge, his commitment to customers, and his love for eBay. If you are new to the Community and have not had a chance to catch our eBay for Business Podcast we encourage you to do so. You’ll never find a more sincere and engaged customer advocate.
We hope this intro was helpful, see you in the community!
