@fenlandsoftware wrote:
There is an option under my Key Set to activate "Platform Notifications (push)" or "Marketplace Account Deletion" but, apparently, not both. Are Marketplace Account Deletions included with Platform Notifications (push)? The documentation is very confusing.
Also, I've just tried activating Platform Notifications (push) on my sandbox key set but I get "An unknown issue has occurred." error when I try to save my changes.
Hello, @fenlandsoftware
Marketplace Account Deletions and Platform Notifications
Marketplace Account Deletions are not automatically included with Platform Notifications (push). They are separate features, and you need to activate them individually see here: https://partnerhelp.ebay.com/helpcenter/s/article/Marketplace-Account-/adpworkforcenow/Deletion-Notifications?language=en_US.
Platform Notifications (push) typically cover a broader range of notifications, but specific workflows like account deletions require their own setup.
Resolving the “Unknown Issue” Error
Here are some steps you can try to resolve the error when activating Platform Notifications (push):
Check Permissions:
Ensure that your API key has the necessary permissions to activate Platform Notifications.
Endpoint Verification:
Verify that the endpoint URL you provided for receiving notifications is correct and accessible. Sometimes, an incorrect or inaccessible URL can cause errors.
Clear Cache and Cookies:
Clear your browser’s cache and cookies, then try activating the notifications again.
Use a Different Browser:
Sometimes, switching to a different browser can resolve unexpected issues.
This info is helpful to you.
Best Regard,
Alan Cason
