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Zero feedback

So, it used to be that you could basically block anyone who didnt have any feedback or a number of negatives, however now you cannot. Ive set my preferences to block anyone with the lowest amount of unpaid items but its not helpful. Ive had more unpa...

trying to give a buyer a partial refund

There was part of the sale did not have the original box. Spoke to the customer and promised a discount. How do I send a partial discount to the customer?

eBay International Shipping

An international buyer pays for shipping to the Chicago international shipping location, but who pays the cost of shipping from there to the final destination?

How do you change the pre-printed shipping labels return address?

I have gone into my account settings, and my address is correct, but when I print the shipping labels, the wrong address populates in the return address field.

I refunded item not received then they received it. How do i get reimbursed?

I refunded for item not received. Then it was received. How do I get reimbursed?

Non payers

How do we report non payers!!!

Hot tub part hasn't gotten it paid for it already

8633191980

Trying to contact someone from eBay. How can I talk to a person?

How do I talk to a live person from eBay?

Cancel order and release hold on fund to refund buyer

I need to cancel an order. I can’t complete the cancellation with the funds on hold. How do you reach a live person?

cancel a return request

Having trouble doing this online

Getting Paid!

eBay will Not pay me. Owe me thousands. Can't do Anything with their crappy so-called customer service. So, I'm out thousands by these scammers?!?!?!?!

item shipped to wrong customer

I received a package with someone else's return item in it. I never ordered this item. I am not a seller on Ebay yet I received a return of defective Apple AirPods. I can't find any article about what to do and no phone number leads to an actual huma...

Ebay giving me run-around about returning a invalid fee, what can I do

I sold an item on ebay. The seller initiated a claim that the product was defective. This started a conversation through ebay betwen the buyer and I where we discovered the item was fine and exactly as described, he was just using it wrong (the situa...

International fees to Florida

I just sold an item listed with shipping to continental US only and eBay charged me international fees to Brazil. Buyer address is Florida and that is where item is being shipped. I assume buyer has a Brazilian bank account and eBay would rather me p...

adding warranty as a seller

My buyer wants me to include warranty through Square Deal or AllState. All I can find is the option for a buyer to purchase warranty when they buy an item. Can I purchase a warranty and include it with the sale of my item?