Ask a Mentor

Forum Posts

Sorted by:

How to remove negative feedback I left as a buyer to a seller?

I left negative feedback and I need to revise it, the seller and I reached a agreement

Getting Paid

I DO NOT WANT EBAY TO SEND MY PAYMENTS TO A BANK ACCOUNT. I WANT THE PAYMENTS TO GO TO MY PAYPAL ACCOUNT. HOW CAN THAT BE DONE?? THANKS

Possible payment mistake on Ebay's part??

I recently sold a board game on April 6th. The buyer's total was $37.80; (Including the total fees, taxes, and shipping,)My total earnings were $23.33.Net proceeds are $29.59.I was sent $2.99 on April 12th. What's going on?Did I make just under $3 fr...

International listing

I can't get some of my listings to show international shipping. Some do show but others do not and they are using the same shipping profile how do I fix this?

UNDELIVERABLE ADDRESS

Someone purchased an item from me and their name and address are unknown to the post office. The item has returned after about 2 weeks. I am unable to find them in my selling history, but the item was paid for. What do I do now?

international combined shipping

2 items sold to customer that they have paid for yet because they are needing/wanting international combined shipping cost. How do i get that for them?

"Description exceeded max limits" - - no it didn't

Another glitch that eBay needs to fix after someone at the company obviously messed up. My descriptions are usually around 200 words and pasted in from Microsoft Word. No problems with this for years. Now, suddenly, my "Description exceeded the maxim...

I haven't got an update on my package and I don't know where it is.

I haven't got an update on the shipping for my package

Search

Is it possible to find an item from a search a month ago

Searches

Is it possible to find an item from a search a month ago

Buying

It seems eBay is not the go to place to buy any longer. Buying used to work flawlessly now every time we buy something we have a problem. How can a seller always say something is in stock and then when you buy it, it says out of stock. Says the produ...

Buyer wins, doesn’t pay, then….

Buyer wins item from new account , doesn’t pay, I re-list item, same buyer opens new account and wins item for much less.

how to temporarily put items for sale on hold

Hello: I am going to be away from my computer and cell phone for a period of time. I have a number of items listed for sale. Is there a way I can put the items for sale "on hold" until I can get back to my computer and cell phone. If an item sells wh...

Why can't I ask a question?

Every time I try and ask a question it seems to go thru but a page titled "verify" pops up for a second and then I get a page that says something is wrong and to try again later. It looks like this: