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I lost my money on Ebay !

I lost my money on Ebay !

prince11795
Explorer

Hi,

I bought an item on Nov 14, 2013,the item was shipped after few days,
the problem that i don't receive the item till now,and the tracking cose show that the item still on seller's country,
I opened a case to get back my money because i don't receive anything after the estimate delivery date and the item is on the post office on seller's country,
I asked the seller to send me a refund but he refused,so i escalted the dispute to Ebay,
Their decision was in  the seller's favour,so i just lost my money for nothing,beside that,the seller will get back his goods and he takes my money

It's really unfair decision from Ebay Customer Support,i'm not going to take the risk again and buy from Ebay again because its no longer guaranteed,

Be carfull when you buy from Ebay..


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Message 1 of 11
10 REPLIES

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 22, 2013 4:33:02 AM
mazz88
Scout
Why would you expect to get the money back when the package in enroute to you? There is no way for the seller to get the item back from the post office. You are actually upset at the buyer because the post office is slow. You even stated the item is with the post office. Your request was premature. When did you buy the item and when did you expect to get it.
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Message 2 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 22, 2013 4:35:51 AM
prince11795
Explorer

you are right,but i should received now but there is nothing ! Ebay said that the goods are with customs on seller's country ! the seller will get back his goods and takes my money..

519 Views
Message 3 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 22, 2013 6:55:56 AM
hondamedic
Guide
Last Edited 06:56:19 AM

 

 

Sorry this happened to you. As you bought the item from South Korea I suggest you stop by there to see if members can offer help.> http://www.auction.co.kr/

As far as the item not being delivered, "i don't receive anything after the estimate delivery date", a large portion of the world outside of Islam celebrate the holidays this time of year and sending gifts a very big part of it, slowing all forms of delivery including International to Algeria.

 

Hope this helps and I hope your item arrives!


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Message 4 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 30, 2013 12:12:44 AM
prince11795
Explorer

It doesn't arrive at all..

372 Views
Message 5 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 30, 2013 5:53:32 AM
hondamedic
Guide

 

You have 30 days from the estimated delivery date to file an Item Not Received, do it now.> http://resolutioncenter.ebay.com/

 

 

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Message 6 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 30, 2013 8:30:06 AM
mintrobmint
Guide
Honda...double jeopardy also applies on eBay...once any case is opened..a second cannot.
Best case scenario...open a chargeback with the bank



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Message 7 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 30, 2013 2:21:32 PM

Open a case with pay pal you have 45 days from the time you paied

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Message 8 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 30, 2013 2:35:53 PM
mintrobmint
Guide

eliteautomobile wrote:

Open a case with pay pal you have 45 days from the time you paied


Am I missing something...? He already opened a case....he lost..! Once a case has been opened for a transaction....it cannot be opened twice.




319 Views
Message 9 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 30, 2013 5:58:40 PM
komokwa
Guide

Awwww, minty...you don't miss a thing !!!

 

Hahaha !!!!



Who will save the river valley , that's my drinking water.! "Moxy Fruvous"
306 Views
Message 10 of 11

Re: I lost my money on Ebay !

Re: I lost my money on Ebay !

in reply to Dec 30, 2013 9:07:15 PM
adf07bid
Guide
is it just me or is the title of this thread

"I lost my mind on ebay!"

seems about right...
287 Views
Message 11 of 11