eBay

usgamecollector · ‎02-28-2017

Does working days only apply to same day shipping? The seller update constantly mentions same-day shipping so it is confusing if it's saying it only applies to that handling time or for all handling times.

If I have a 2 day handeling time and I put I don't work on Mondays. If the buyer purchases on Sunday, does that mean Tuesday will be the first handling day and I have to ship by Wednesday?

will we be placed lower in the search results for having less working days?

will buyers be warned that the delivery would be delayed (like they are now if you put your handling time greater than 3 days) even if I only have a 2 day handling time?

partial*eclipse · ‎02-28-2017

If you have 2-day handling, then you must ship on the second business day after the buyer pays. If the buyer pays on Friday, Saturday, or Sunday, then the next business day is Monday, and the second business day is Tuesday. Not Wednesday.

usgamecollector · ‎02-28-2017

@partial*eclipse wrote:
If you have 2-day handling, then you must ship on the second business day after the buyer pays. If the buyer pays on Friday, Saturday, or Sunday, then the next business day is Monday, and the second business day is Tuesday. Not Wednesday.

yes but if you read the seller update they talk about "working days", which are days you can take off.

Example: Currently, if you do not work on Fridays, your seller performance may be impacted because we count Friday as a workday. With this change, you will be held accountable for shipping on only the days days you select that you work. Remember, days you do not work may extend the estimated delivery dates we display to the buyer.

So did you read that and still think that the next business day is monday? or is monday a day off if you don't have that listed as a workday?

partial*eclipse · ‎03-01-2017

I apologize for the inomplete answer above; I sort-of went into automatic mode becuase on regular days the discussion boards get lots of posts about the basic definitions of business days and handling time.

But "working days" is a new, separate concept. If Monday is not one of your chosen work days, then you would be expected to ship on Tuesday.