Sports cards and nonpaying buyers
For those of you selling sports cards and running into buyers not paying, if you are on Facebook then join sports cards nonsense and report the username so others may block them as well. It is getting ridiculous on the seller side that there are no penalties or punishments for these buyers. It is happening way to often.
2 comments
mudshark61369
·2 years ago@notreda_94,
Your suggestion about using Facebook doesn't really help, those who do not use that site or other social media outlets. You can do better by going to your Buyer Requirements, and setting them to automatically block Buyers who: have received [ 2 ] unpaid item strikes, in the last [ 12 ] months.
If you have not set any buyer requirements yet, use the link below to learn how to do that. You can also set up an automatic Unpaid item policy using the 2nd link below. It will allow you to automatically, cancel and relist items not paid for without doing anything.
https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152
https://export.ebay.com/en/seller-performance/transactions/buyer-not-pay-item/
Since you have Best Offer on your listings, You may not be aware that you have automatically been opted into Auto payment when you accept an offer. That causes problems for buyers who may make offers on more than one of your listings, because they are charged full shipping for each item, and cannot request a combined shipping total, which can lead to more unpaid items. On your buyer requirements page there is a Payments management which is already checked, which requires buyers to pay on Offer acceptance. It will cancel your combined shipping policy of
"Shipping is 4.95 for the first auction won and .25 for each auction won thereafter within 24hrs of the first".
If you will take some suggestions. Since you have a 24 hour combined shipping rule, It doesn't do much good when you have auctions ending days apart.
You should learn to schedule auction start times so you can list items so they all end on one day about 5 minutes apart, or some on one day and another few on another on a couple of days apart each week and allow combined shipping for auctions won in one week Mon - Sun. I suggest Tuesday and Thursday evenings as the days to end auctions on.
You should also use a 7 day auction duration time for all of your auctions. So more people have a chance to see them.
Lastly, Change your No returns policy. It is a turn off for buyers, many of whom, do not trust sellers with that policy.
If you ever intend to become a Top Rated Seller you have to have a return policy. Your policy will not fly in the face of ebay's Money Back Guarantee (MBG) policy if an item is not as described or gets damaged during shipping. If you try and fight it, you will get a defect on your account.
annadryl
·2 years agoThis is a forum to discuss toys and hobbies. It's not the place to encourage blacklisting buyers or sellers.