Error occurring when trying to create a Sandbox keyset

I'm trying to create a Sandbox keyset, but I get the below error message:

Issue with creating keyset. Please try again later

The below error message shows from the create keyset call in my web browser's Developer Tools:

{
    "keys": {
        "errors": [
            {
                "errorId": 1006,
                "domain": "EDP",
                "category": "Application",
                "message": "eBay API failed",
                "parameters": [
                    {
                        "name": "10007",
                        "value": "Sorry, something went wrong. Please wait a moment and try again."
                    }
                ]
            }
        ]
    }
}

ebay-developer-issue-with-creating-keyset-error-message.png

I run into the same issue in different web browsers (tried with Google Chrome and Mozilla Firefox).

Please advise. Thank you.

jberja

Posted 2 years ago·Last reply 2 years ago

3 comments

jberja

OP2 years ago

Thanks @shipscript and @developer_support@ebay . I was able to create a sandbox keyset successfully.

developer_support@ebay

2 years ago

0 View listings

Hi @jberja

There was some issue with Sandbox key-set due to which key-sets were not available in the Developer's Keys Page and users were able to generate the token in the Sandbox. This issue has been resolved now.

Stay updated on current system issues with eBay APIs with eBay API Status page.

shipscript

·2 years ago

111 View listings

Here is the status on the API status page:

https://developer.ebay.com/support/api-status/production/sandbox-keysets-are-missing-and-unable-to-generate-the-token