Sandbox Taxonomy API 500 Internal Server Error / 62000 errorId
Hello, I am testing the application in the sandbox and encountered a strange error. The request for getCompatibilityProperties returns an Internal Server Error with errorId 62000. I tested it using the API Explorer.
Request data:
URI: https://api.sandbox.ebay.com/commerce/taxonomy/v1/category_tree/100/get_compatibility_properties?category_id=33733
Code: 500 Internal Server Error
Headers:
rlogid:t6w%7Dhjzdvn.%60hqilqq6brqfsjej%3F%3Ckuvr%7Fmh%7Ffsl%2Bd7%3Dm2.qctp5654-18f07a98afe-0x232e
traceid:d5b9c7c8e15f1c3fdf1702f59e158682
x-ebay-client-tls-version:TLSv1.3
x-ebay-request-id:18f07a98-b030-a9f1-eca1-fd54fffe6bc2!get_compatibility_properties!lvstxnmyapi-c48k5-tess0027.stratus.lvs.ebay.com!r1txnmyapi-envjiwv5gtvevlbi[]
x-content-type-options:nosniff
x-xss-protection:1; mode=block
cache-control:no-cache, no-store, max-age=0, must-revalidate
pragma:no-cache
expires:0
x-frame-options:DENY
content-type:application/json
content-length:199
date:Mon, 22 Apr 2024 21:15:03 GMT
x-envoy-upstream-service-time:239
server:ebay-proxy-server
x-ebay-pop-id:UFES2-LVSAZ01-apisandbox
connection:close
Body:
{
"errors": [
{
"errorId": 62000,
"domain": "API_TAXONOMY",
"category": "APPLICATION",
"message": "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance."
}
]
}
chrisvanhe0
·1 year ago · EditedWell; found the answer shortly after posting this from :
h t t p s ... developer.ebay.com/api-docs/commerce/taxonomy/resources/category_tree/methods/getCategorySuggestions
Resource URI
This method is not supported in Sandbox environment. 🙂
chrisvanhe0
·1 year agoHey #durable.parts.
Were you able to resolve this issue. - I am hitting the same straight from eBay api tool call example for :
getCategorySuggestions
Web Service URI (endpoint): https://api.sandbox.ebay.com/commerce/taxonomy/v1/category_tree/0/get_category_suggestions?q=refregirator
and the call fails with:
{
"errors": [
{
"errorId": 62000,
"domain": "API_TAXONOMY",
"category": "APPLICATION",
"message": "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance."
}
]
}