I shipped the order last month and it says that it was delivered to the porch of their residence 2 days later(6/26). However, half a month later(7/16), they have reached out to me to say that they didn’t receive the package. I have contacted usps, and they reiterated what the final update says and that the buyer should not have waited almost a month to announce that they hadn’t received their package. At this point the buyer is asking for a refund or another pair of shirts; which I don’t have. I checked their account and they have positive reviews, so that makes me think they aren’t scammers. Can someone please help me with what I should do???
