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    Discussions
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    Sneakers
    • Discussion
      purgepixie
      • Buying & SellingChevronRightIcon
      • Shipping
               
      purgepixie
      Owner2824View listings
      New eBay Shipping Process SUCKS!
                                                                       

      Have you had the experience yet of eBay taking over your shipping process for your listings? It just happened to me and I HATE IT! Apparently, this is the new normal for eBay for certain categories like clothing, shoes, etc. So, I had a new pair of sneakers listed (not flagged for item verification)- with a shipping cost of $22 (including handling fee.) I sold the shoes and when I went to create the shipping label, the page that came up gave me a button that said "Print Free Shipping Label." I was very confused since we all know that either the buyer or seller pays for the shipping of items. In this case, yes, the shipping label was "Free" to me because the buyer paid it. It also said on the same page that the item would be shipped thru eBay via FedEx. I don't typically use FedEx for any of my shipping bc they aren't as convenient for drop off, they're typically more expensive, etc. Anyway, I clicked on the "Free Shipping Label" button and was taken to a page that says, print you label- the Fed Ex label. I was given no choice, no ability to change the shipping service. Furthermore, it turns out that eBay automatically changed the shipping cost in my listing to $14.95 (my actual shipping charge on the listing was $22) and that's what the buyer was charged-$14.95 (not $22.) According to eBay when I called, this is a new process being rolled out by eBay for certain categories like shoes. I never received any communication about this new process. Did anyone? And we CAN'T OPT OUT! Apparently, sellers are now stuck with having no control on how much postage is being charged for their items (regardless of whatever cost for shipping is in your listing), and which shipping company will be used. Please eBay, communicate what the hell is going on and why sellers can't opt out of this "New Process!!!"

      Jul 11, 2026 at 7:04 PMlast reply Jul 11, 2026 at 11:24 PM
      16
               
    • Question
      • BuyingChevronRightIcon
                       
      Money guarantee back

      I saw an ad which I want to buy but the selling price is so low compared to others . Seller joined eBay on the 5th of this month. His item does not cover money guarantee on eBay . No remarks also . Does this make the seller a scammer?  please help me 

      tweakbygeeks
      tweakbygeeks
      Posted 1 year ago • Last reply 7 months ago
      21
               
    • Discussion
      ogfw4199
      • Buying & SellingChevronRightIcon
      • Buying
               
      ogfw4199
      0View listings
      Should i buy a used gaming laptop?
                                                               

      I want to buy a specific acer nitro 5 but it's used. it's the only one that has a gpu for around that price, but te seller has a no return policy and they have no reviews, should i buy it?

      1 year agolast reply 9 months ago
      14
               
    • Discussion
      kofoz92
      • Buying & SellingChevronRightIcon
      • Buying
               
      kofoz92
      41View listings
      Issue with seller resolved.
               

      The issue with the seller has been resolved. Thanks for all those who gave feedback. I appreciate the quick responses.  

      1 year agolast reply 1 year ago
      19
               
    • Discussion
      hometools127
      • Buying & SellingChevronRightIcon
      • Buying
               
      hometools127
      1View listings
      Can I get my money back on shoes listed as new but were actually new with imperfections
                               

      I got a pair of bone Yeezy slides which in the listing were labeled new and in the picture had only one visible slight imperfection. I figured it was nothing but when it arrived it had many other imperfections where it seems fake. Can I get my money back or atleast a return?

      1 year agolast reply 1 year ago
      8
               
    • Discussion
      diadelosdunkys
      • Buying & SellingChevronRightIcon
      • Buying
               
      diadelosdunkys
      0View listings
      Listed as new with box but in the description it says no box.
                       

      I recently purchased a pair of shoes off eBay. The listing stated new with box in “about this item” but in the item description it’s stated new without box.  I’m curious if the authentication team at eBay will approve the shoes without a box considering the listing stated it was new with box.  The main reason I bought the shoes was because it was listed new with box, I know you can’t wear the box but as a collector I like to get the original box/accessories with the shoe.

      1 year agolast reply 1 year ago
      6
               
    • Discussion
      jesmayf-26
      • Buying & SellingChevronRightIcon
      • Buying
               
      jesmayf-26
      3View listings
      Shoe Scam??
               

      I bid on a pair of sneakers and won, on Dec 9. Today is the day they’re supposed to be delivered, and the status doesn’t even say shipped. How do I even know if the Seller actually sent the shoes to the Authenticator in the first place? Tried to contact Seller, but the Authentication Guarantee turned off messaging. Tried to cancel the item, it says it can no longer be cancelled. How in the world am I supposed to proceed?? 

      2 years agolast reply 2 years ago
      2
               
    • Discussion
      bowe_aime
      • Buying & SellingChevronRightIcon
      • Buying
               
      bowe_aime
      364View listings
      Sneakers Authenticated but not *actually* on their way. What?
                               

      I purchased some Nikes on 12/02/23.  Seller shipped with eBay 12/06/23, shoes arrived for authentication 12/09/23, and authenticated on 12/12/23.   Authenticity Guarantee policy says 3-day shipping after authentication, sometimes even faster.   Tracking shows 12/12/23 item was authenticated, tracking was provided, and shipment info was sent to FedEx.   It’s 12/19/23 - 7 days later (and 4 over the 3-day shipping per policy), and I’m still at “Shipment info was sent to FedEx.”   I get it’s the holidays season and shipping could go over 3 dayss and still be reasonable.  But it still hasn’t even been dropped off at FedEx a WEEK after authentication?  What???     Is there no way to contact the authentication department to figure out what is going on?  Tracking page says if it hasn’t arrived by 12/18/23, go to the original order and open a case.  It’s 12/19/23 and there is no option to do that.  Closest “More Actions” option is to select “Item has not arrived” again, which just tells me to open a case again if it’s not here by yesterday, and on and on in an infinite loop..   UGGH

      2 years agolast reply 2 years ago
      3
               
    • Discussion
      an-57470
      • Buying & SellingChevronRightIcon
      • Buying
               
      an-57470
      0View listings
      Filter out the Jordans and Chuck Taylors from sneaker results?
               

      It would be very convenient to have all the thousands of pairs of Jordan basketball shoes and canvas Chuck Taylors separated from the other sneakers as those clutter up searches for all the other brands. 

      2 years agolast reply 2 years ago
      2
               
    • Discussion
      dogolover1
      • Buying & SellingChevronRightIcon
      • Buying
               
      dogolover1
      41View listings
      Seller with defective items
                       

       How can you get in touch with ebay refunds to get help with a seller that is selling defective items and wont refund or replace the item?  After this incident I looked at his negative reviews and there were 98 issues that were similar to mine... I applied for a refund . seller said no and case was closed?  no way to get any help and ebay never reached out to me or looked into it?  I have photos of all to show the rip off?

      2 years agolast reply 2 years ago
      2