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Selling

ladydfunkyg
Owner2018 View listings
🗓️ RVA Seller Circle Monthly Hub | August 2026

Hi Sellers! 👋 Welcome to the RVA Seller Circle Monthly Hub! This is the best place to stay up to date on our meetings, events, and discussions throughout the month. Whether you're brand new to selling or have years of experience, you're welcome here. 🗓️ Weekly Events Virtual Co-Working 🖥️ Mondays & Wednesdays 8:00 AM – 5:00 PM ET 🌙 Thursdays 5:00 PM – 9:00 PM ET Bring whatever you're working on—listing, photographing, organizing inventory, bookkeeping, shipping, cross-listing, or simply keeping each other accountable. 🤝 Monthly Hybrid Meetup 🗓️ Second Tuesday of each month · 6:30 PM – 8:00 PM ET 📍 In Person in Chesterfield, Virginia + Virtual Join us for eBay news, seller discussions, demonstrations, community updates, and open Q&A. 🔗 New to RVA Seller Circle? Getting started is easy! ✓ RSVP for any upcoming event. ✓ Join us for a co-working session or our monthly hybrid meetup. ✓ Everyone is welcome, whether you're brand new to selling or have years of experience. 👉 Join the RVA Seller Circle See you at a meeting! Danielle Craun RVA Seller Circle Chapter Leader eBay Community Mentor
3 days agolast reply yesterday at 8:38 PM
6
Question
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Need help: Damaged UPS shipment with eBay label stuck in shipping loop. UPS says only eBay can file claim.
Need help: Damaged UPS shipment with eBay label stuck in shipping loop. UPS says only eBay can file claim. I'm hoping someone has dealt with this before because I've spent days going back and forth between UPS and eBay without any resolution. I sold a Pride Go-Go mobility scooter and purchased the shipping label through eBay. The package was damaged in transit before it could be delivered to the buyer. The problem is that the package has been bouncing between Florida and Texas for over a week. It keeps showing "Out for Delivery," then "Returning to Sender," then ends up in another UPS facility. Neither the buyer nor I have been able to inspect the damage because it never actually arrives anywhere. My return address has changed since the label was created. UPS has repeatedly told me they cannot change the return address because the label was purchased through eBay and eBay is listed as the shipper. They also tell me I cannot file a damage claim because the shipment is restricted, and I receive the following error: "Unfortunately we cannot process your claim. The sender has restricted claims for this package. Please reach out to them directly for assistance. (UPS:E022)" UPS has told me multiple times that eBay must initiate the claim or otherwise authorize it. The problem is that eBay support keeps sending me back to the UPS claims website, which immediately rejects the claim with the error above. I've now contacted eBay several times and have received conflicting answers from different representatives. One says to file with UPS, UPS says only eBay can do it, and another eBay representative suggested refunding the buyer without addressing the damaged shipment or insurance claim. The buyer has been very patient throughout this process, and I want to make sure they receive a full refund. I also need to recover the value of the damaged item through the shipping insurance, but I'm currently stuck because neither company will take ownership of the claim. Has anyone successfully resolved a situation like this with an eBay shipping label? Specifically: How did you get eBay to actually file or escalate the UPS damage claim? Is there a department or phone number that handles restricted UPS claims purchased through eBay? Has anyone dealt with a package endlessly cycling between UPS facilities after being marked damaged? Any advice would be greatly appreciated. At this point I just need someone to take ownership of the claim instead of being sent back and forth between UPS and eBay.
space-spam
Posted 3 days ago • Last reply 2 days ago
2
Discussion
Buying & Selling
Selling

swiftook
2 View listings
low orders ratio

low orders ratio in Pakistani ebay account
3 weeks agolast reply 3 weeks ago
25
Discussion
Buying & Selling
Selling

bearsfn34
34 View listings
What are proper steps to take for a non-delivery claim?

Just got a case opened on a graded card. Tracking shows delivered at mailbox, but buyer says he never received it. They opened a dispute and i have already updated tracking to buyer. What would my next step be? should i let it play out or report buyer and ask ebay to step in?
1 month agolast reply 1 month ago
7
Discussion
Buying & Selling
Selling

luxe_eyewear
0 View listings
UNABLE TO CONTACT EBAY AGENT FOR MANUAL VERIFICATION OF NEW ACCOUNT

My newly created seller account was suspended within 15 min after registration. I believe this may have been triggered by an automated security review. I am a genuine seller and I am fully willing to verify my identity and business. I can provide any documents you require, including government ID, business registration, bank account details, and proof of address. I would sincerely appreciate a manual review of my account instead of an automated response. If there is any information missing or any issue that needs to be resolved, please let me know and I will respond promptly. Thank you for your time and consideration. I look forward to your guidance. Can anyone help me contact eBay agent? i Have tried contacting them via contact us option but live chat isn't available and send me to the option of send mail When i send a mail i just keep recieveing the same automated reply in the mail and no human intervention is provided Any help will be appreciated.
1 month agolast reply 1 month ago
2
Discussion
Buying & Selling
Selling

find_your_shine
62 View listings
How to cancel order after buyer made an offer

I asked them to cancel their order or deny my counter offer we negotiated. They decided last minute that based on the measurements it wouldnt fit them. Now I have this item stuck in my "awaiting payments" section and theres no option to cancel their order and they are unresponsive. I dont think it should be their responsibility after they decided not to buy. How do I fix?
1 month agolast reply 1 month ago
6
Discussion
Buying & Selling
Seller Tools

retrolegitfinds
412 View listings
All I wanted was a person just one person and you wouldn't give it to me

I've been selling here for 4 years started as some bonus cash whilst clearing junk making room hobby seller. Decided I can't tolerate selling my time according to others schedules anymore in life so started taking this seriously. The problem is Customer support that I figured would be at a level close to industry standard but learned this thing is not developed with a service oriented vision and ever morphing in my opinion leaps and bounds behind on making it's users feel special because of anything they did when you needed it and have paid fees for time and time again. Whatever it is what it is but somehow probably being a user of the app 97% of the time I just learned about "store subscriptions" and heard the magic words "receive dedicated customer support" which I probably most certainly require more than the average one. So where do I sign up I will gladly pay a little more to have a human with the potential to make decisions based off my unique scenarios that just don't come up in multiple choice options that are the gatekeeper to potential resolve. So it looks like I need to be a big time store to get help or another words pay more that $22 a month to get that industry standard service that is an exclusive paid for benefit here on ebay I understand what is required on my part and my buyers appreciate my service . From what I can see the reviews they leave are thoughtful and appreciative not generic and the majority are repeat buyers who come back and look at items I shouldn't be paying ad fees for those sales but that's just a little tiny creek in the mighty Mississippi river of imbalances I try to tolerate but when I get hit with multiple injustices at once I require support and my options are similar to "here's some aloe now bend over and clinch or sorry were out of aloe but we'll let you spread em if you like instead of clinching." I'm not refunding a low life scheming buyer on my own and I'm not going to let this get to the point where they can ask eBay to step in. The situation is very much where it is because eBay didn't address what I explained in the appeal of my listing being pulled. They just ignored the time I put in to explain what they could very clearly see if they cared enough to investigate when a seller is having a terrible experience using their service. So this is one of around 8 instances where all the data needed to see the path to resolution is in their hands already. 2 times after many calls to which I had to claim my account was hacked to get that call only 2 times were the facts and data looked at and used with common sense and the other 6 times the agent just went around in circles trying to convince me I did something wrong when the evidence was right at their fingertips whether in seller buyer communication or as this one is removing my listing for counterfeit items policy when it's the exact item I just purchased from here with intent to resell and used the sell similar info with my own more detailed photos because I watched a video claiming the algorithm prefers to show listings with same words as proven sold listings so I just switched to doing it that way as I generally like to put my own flavor on the words. So no reason why they either didn't refund me if the item was counterfeit after explaining that in my listing removal appeal. I just kept relisting it and guessing it was someone reporting it because the previous seller was allowed to have it listed. That being said I've been around the block in life and know a schemer I just don't understand what they get out of it makes me think it's eBay behind it after reading about the way they were playing games tormenting that old couple who criticize them in their little old newsletter deal. I've always been vocal about the imbalance I so vividly feel in any bad interaction in life I've never just clinched or spread em in silence but I believe I have a way of attracting bizarre issues that aren't the "nother day in paradise" issues support is used to which is pre written scenarios they believed they thought of everything so AI chat help could do all the work but no I will end up in some sh1t that requires them to port the yacht and put on them boots and talk major sh1t to them and about them when they aren't providing me service I pay handsomely for. Used to promote everything anywhere above the top suggested rate. Everything but that's chump change to them and a life changer to me when they wrongly charge me $2-300 in ad fees don't do jack sh1t for them but affects my entire family circle for days. I just made top seller and thought it was probably a joke or their system was hacked because I couldnt finalize any listings right after for a couple days but checked my email and says I made it but why now? My passion was ruined 2 years ago and I left for mercari because you dropped my seller rating for cancelling an order MY repeat customer requested whom Had great communication with me. You kept ad fees and humiliated me for accommodating good repeat business y'all need a good old fashioned ass hhwiiippn as do most entitled sheltered people with the power to help people but only interested in adding stars to their social status cause they got no true game just stars and farts
1 month agolast reply 1 month ago
5
Discussion
Buying & Selling
Selling

selsa84
6236 View listings
Items not showing in search results

I was searching for one of my items this morning and it doesn't show in search results. It has been listed for 3 or 4 days now but I noticed it had no views. I searched using keywords of "Western territories map" , "Montana map" and neither showed up in results. I copy and pasted title and it also doesn't show in results. Two days ago around 30 of my plat maps weren't showing either. I scrolled thru all results and none showed, the next day a few did show in results but not all. Any reason why?
1 month agolast reply 1 month ago
6
Discussion
Buying & Selling
Selling

grant-mccoy
154 View listings
Has anyone else completely lost the ability to receive payouts? Funds available but eBay won't release them.

I'm trying to find out if this is affecting other sellers or if it's just my account. For over a month, eBay has been unable to send my payouts even though my funds are marked as Available . Here's what I've done so far: Contacted eBay support numerous times. Was told the issue had been resolved. Followed their instructions to remove and re-add my payout bank account multiple times. Verified with Bank of America that there are no problems on their end. My account is in good standing with no restrictions. Despite all of that, my payouts still won't process and my money remains stuck in my eBay account. Has anyone else experienced this recently? Are your payouts delayed or not being sent? Have you had incorrect payout amounts? Were you able to get it fixed, and if so, what finally worked? I'm beginning to wonder if this is a wider Managed Payments issue rather than an isolated account problem. Any advice or shared experiences would be greatly appreciated.
1 month agolast reply 1 month ago
7
Discussion
Buying & Selling
Seller Tools

dajuwel
468 View listings
Could anyone suggest an effective Promoted Listings campaign strategy?

I currently do not have a structured advertising strategy. I am running only one campaign with all of my listings included. While I am getting impressions consistently, the sales are not improving. Could someone recommend a more effective campaign strategy? I would appreciate advice on how to organize campaigns, set ad rates, group listings, and optimize performance to improve conversions and increase sales rather than just generating impressions.
1 month agolast reply 1 month ago
3