eBay Community

Home
News & Updates
Buying & Selling
Explore Categories
About
Community Events
eBay Help

All Posts Discussions Blogs Ideas Questions

Categories

regulation

Question
Ask a Mentor
reputable trading card seller having to wait 30days
I have been selling with eBay for quite some time I sell trading cards on here and some collectible items and as of recently eBay isn’t paying me out until 30 days after I make the sale which was the thing when I first started and then eventually I got to be good reputation so I would get the money almost immediately when selling the product and now after I send a card to authenticity guarantee, and they damage it and eBay pays me for the damages. Now they’re holding all my funds why? I none of the reasons they can hold fit my situation what is going on? I don’t even wanna sell anything anymore because I’m afraid I won’t get the money.
monkey_gohd
Posted 3 days ago • Last reply 2 days ago
1
Question
Ask a Mentor
Sellers account no longer exists, i cant get a refund.
I paid $300 for a GPU. I submitted a cancellation request. The seller’s account no longer exists. The item never arrived and the order/cancellation is not showing properly in my Purchases. I need the order cancelled and a full refund.
jrod-8515
Posted 5 days ago • Last reply 5 days ago
1
Discussion
Buying & Selling
Shipping

tifanyvitage28
38 View listings
eBay still has not updated the order status to “Delivered.”

Hi everyone, I have several orders that were successfully delivered according to the carrier’s official tracking information. However, eBay still has not updated the order status to “Delivered.” The tracking numbers were uploaded correctly, and the carrier’s website clearly confirms delivery. Has anyone experienced this issue before? How long does it normally take for eBay to sync the delivery status? Is there any way to request a manual review or update from eBay Support? I’m concerned that the incorrect status may affect my seller metrics, payment release, or create unnecessary “item not received” cases. Thank you for any advice!
3 weeks agolast reply 3 weeks ago
1
Discussion
Special Categories

mentalmonsoon
180 View listings
Seller Advertising On Ebay - Delivering from Amazon

Advertising on eBay, reselling Amazon Prime with 2-day delivery. I received an Amazon order for something I bought on eBay, which I do to support local businesses. I've spent thousands on eBay in the last three months. and avoid Amazon, but I was shocked to see an eBay seller advertising an item I could buy from Amazon for $7.00 less with free two-day shipping. There seems to be a policy against reselling from other retailers on eBay, but I can't find how to report this. Recent negative feedback indicates this seller has done this before. How can I report this and get the seller's account revoked? How did eBay even accept a tracking number from an Amazon network delivery parcel that arrived in an Amazon Van?
1 month agolast reply Jul 9, 2026 at 1:56 AM
5
Discussion
Special Categories
eBay Developers Program
RESTful Sell APIs
Account, Inventory, Catalog and Compliance

shemoy._39
21 View listings
eBay Says My Account Has Contradictory Information but Won't Tell Me What It Is

Hi everyone, I'm looking for some advice because I'm really confused about what's happening with my account. Today I created my very first eBay listing for a Lenovo Legion gaming laptop. A little while later, I received an email saying my selling activity had been temporarily restricted while eBay reviews concerns about my seller account. The email says I need to verify my account within 30 days or it may be suspended. I immediately called eBay support. The representative put me on hold to review my account. When he returned, he said he couldn't discuss the issue. I asked how I was supposed to resolve it if he couldn't tell me what was wrong. The only thing he mentioned was that there was "contradictory information" on my account. When I asked what information was contradictory, the call was disconnected. The only changes I made before creating my listing were updating my address and region because I temporarily moved from my home country to the United States for about 2 months now. Everything else on my account is accurate. I'm genuinely trying to resolve this and verify my account, but I don't know what information needs to be corrected if no one will tell me. Has anyone experienced something similar after moving countries or updating their address? What steps did you take to get your account reinstated? Any advice would be greatly appreciated. Thanks!
Jul 8, 2026 at 2:16 AM
0
Question
Ask a Mentor
MARKETING AND ADVERTISING
I have been using marketing, but I am an individual not a store so I can't afford for any item to be at 12%. I put in no more than 10% on anything because if I do it eats up all of my profit. After putting in the percentage after clicking off it changes to a higher amount on its own. I just sold an item for $100 after the 12% that it is taking all on its own because I put 10%, I now have given the item away for free, but marketing and eBay still made a profit. How do I stop that from happening? I love eBay, marketing and for giving me an easy platform, but come on! I have been wondering if marketing was worth it?
lisawilliams4844
Posted 1 month ago • Last reply 1 month ago
2