I bought a eBay refurbished Google Pixel 8 "Good" condition from a certified seller with 99.3% feedback and over 6,000 sales. I'm an international buyer living in Venezuela, so physically returning the item to the US is extremely difficult and costly for me, nearly impossible in practice. When it arrived, the phone won't turn on under any circumstance, I left it charging for several hours with different chargers and cables with zero signs of life (no screen, no vibration, no warmth). On top of that, there are loose internal components rattling when I move the phone. I opened a return request (reason: "Item defective") , and I messaged the seller explaining everything in detail, specifically asking them to issue a full refund without requiring me to ship the item back , given how defective it arrived and the real difficulty I have sending it back internationally. I haven't heard back from the seller yet. Any recommendations for this case?
