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andrea7668
7310 View listings
Label Printing

For the last 3 business days the system is only printing one label per page under bulk printing. My setting is 2 labels per page which is how I have been printing for years. i did reset the setting for 2 labels per page to one label per page and then saved the setting to 2 labels per page. This did not help as I just printed one label per page. Please help and correct. Long term seller for over 20 years. Thank you.
Aug 5, 2026 at 2:14 PM
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reputable trading card seller having to wait 30days
I have been selling with eBay for quite some time I sell trading cards on here and some collectible items and as of recently eBay isn’t paying me out until 30 days after I make the sale which was the thing when I first started and then eventually I got to be good reputation so I would get the money almost immediately when selling the product and now after I send a card to authenticity guarantee, and they damage it and eBay pays me for the damages. Now they’re holding all my funds why? I none of the reasons they can hold fit my situation what is going on? I don’t even wanna sell anything anymore because I’m afraid I won’t get the money.
monkey_gohd
Posted 3 days ago • Last reply 2 days ago
1
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Buyer asking for advice regarding seller requesting higher shipping after purchase
Buyer asking for advice regarding seller requesting higher shipping after purchase
jos_315024
Posted 4 days ago
0
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9-Year Above Standard\Top Rated Seller Permanently Restricted Due to Automated BBE Filter Glitch. Need Advice/Mentor Help
Hello fellow sellers and mentors, I am writing to this community in a state of complete devastation, hoping to get some advice or guidance from experienced members. Recently, my 9-year-old active shop, "EmbroideriesShop" (which specializes in unique, high-quality handmade embroidery and patches), was hit with an automatic, indefinite selling restriction due to a BBE (Bad Buyer Experience) policy violation. When I contacted customer support, the agents sent template responses stating that my seller-fault defect rate rose to 12.01% and that the restriction was applied automatically by the system, leaving them with no technical ability to restore my account manually.

However, looking at my actual, objective metrics, this decision is an absolute mathematical anomaly: Top Rated Seller Badge: I hold the official "Top Rated Seller" badge multiple times with 100% positive buyer feedback . 9-Year History: I have successfully sold over 4,400 items and gathered 999 followers . Impeccable Service Metrics: My Item Not as Described defect rate is 0.00% (0 out of 190 transactions). My Item Not Received rate is only 0.53% (1 out of 187 transactions). The Cause of the Spike: The 12.01% defect rate spike occurred solely because of a single order cancellation during a short, low-volume sales month. This cancellation was due to a system glitch on my discount settings, which I have since completely fixed. How can a 9-year-old store with an active Top Rated badge and 100% feedback be permanently banned over a single transaction defect? The automated BBE filter completely ignored my flawless decade-long record, treating me as a high-risk seller. Since customer support agents claim they cannot bypass the automated decision, I am completely stuck. Has anyone experienced a similar automatic BBE ban on an established account? Is there a specific department, executive email, or legal path I can take to get a human being at eBay to manually look at these flawless metrics? I have attached my redacted metrics dashboard for reference. Any advice, guidance, or moderator escalation would be deeply appreciated. Thank you so much for your time and help. Best regards, Max EmbroideriesShop
embroideriesshop
Posted 2 weeks ago • Last reply 1 week ago
8
Discussion
Buying & Selling
Shipping

forever4beauty
2561 View listings
Anyone else getting repeated incorrect FedEx shipping adjustments through eBay?

Repeated incorrect FedEx shipping adjustments through eBay I've been having an ongoing problem with FedEx shipping labels purchased through eBay, and I'm wondering if other sellers are experiencing the same issue. Several of my FedEx shipments have received adjustment charges after delivery. In some cases, a package that I shipped at around 12 oz was later billed as 10 lb . I carefully weigh and measure every package before purchasing the label, and I also take photos of the package on the scale and with a tape measure and even taking a photo of size and weights. The strange part is that every time I dispute the adjustment with eBay, the dispute is approved and the charge is removed . However, this keeps happening. Recently, it happened on 3 of my last 7 FedEx shipments . I understand that occasional billing errors can happen, but repeated incorrect adjustments that are later reversed are becoming very time-consuming. Has anyone else experienced this with FedEx labels purchased through eBay? How often does it happen to you? Were you able to get eBay to investigate the recurring issue instead of handling each adjustment separately? Is there anything you've done that reduced or stopped these incorrect adjustment charges? I'm not looking to complain about a single shipment. I'm trying to find out whether this is a broader issue and whether anyone has found a long-term solution.
1 month agolast reply 1 week ago
9
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eBay is not Processing My Refund for a Counterfeit Item
I purchased a jacket on eBay in April, but it turned out to be fake. I contacted eBay and was told that I would receive a refund. However, almost two months passed without the refund being processed, so I called eBay again and was told that they would take care of it. Despite that, it is now the end of July and I still have not received the refund. I tried contacting eBay again, but the AI agent will not connect me to a human agent because more than 90 days have passed since the purchase. I even have a claim number, but at this point, I have no way to speak with a human representative. What is even more frustrating is that I clearly reported the seller for selling a counterfeit item, but the seller’s account has not been suspended and the seller is still actively selling items on eBay. What am I supposed to do in this situation? Does eBay normally drag out refunds like this until customers eventually give up trying to get their money back? Sooooooo frustrating
cffi_87
Posted 2 weeks ago • Last reply 2 weeks ago
3
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EBay wants $19.25 from me to cancel local pickup order bc buyer thought it was being shipped for free
An air fryer was purchased from me for local pickup. After messaging the buyer he realized it wasn’t being shipped to him for free and he does not live locally. When I went to accept his cancellation request, eBay wants $19.25 from me. Recently I had to pay about $40 to cancel an item on an offer I accepted because the buyer didn’t realize he was paying for shipping until after his card was charged. So if I pay for this one too that’s about $60 I’m out because two people didn’t pay attention. Am I doing something wrong? How do I handle this?
originaldana
Posted 2 weeks ago • Last reply 2 weeks ago
2
Discussion
Buying & Selling
Buying

charlottpric-9
32 View listings
Bad product/past return period/contacted seller twice-no response

I purchased 4 boxes of a tanning product that was quoted as “brand new”-it was not-at all. Product was dried up & unusable. Contacted seller twice-no response. Am past return period as purchased to take on beach holiday, but this is a totally unacceptable purchase and think seller should be responsible for selling old, unusable product with false claim of new. It wouldn’t have mattered when I opened it-it was too old at receipt. Should mention that I have purchased product before and know what the condition should be upon opening sealed packet. At the very least,I would like to report seller as unreputable but can’t find out where to do that on the site and the ‘customer service bot’ is of no help. Thx
3 weeks agolast reply 2 weeks ago
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I need help here
I need help here I have purchased this item hasn't shown up yet post . to be here yesterday I have sent a request to the seller all he say I can't do any thing about so my question is he is responsible for the shipment right Delivery is taking longer than expected HO SCALE BRASS KEN KIDDER HARRIMAN COACH ILLINOIS CENTRAL RAILROAD CAR LOT OF 2

trainmancw6-6
Posted 3 weeks ago
0
Discussion
Buying & Selling
Returns

diane-in-ny
1036 View listings
Refund for item not as described without returning

I received an item that is not as described. I contacted the seller several times and received a reply only to my first message. I asked for a refund. If the seller wanted the item back, I asked for a prepaid label. (Based on what I read, the seller pays the return shipping if the item is not as described.) I tried to go through the process for a refund, but I was given only two choices: eBay credit when the item is dropped off (which it won't be) or credit to a credit card that is no longer valid. I deleted that credit card from my account and added a valid card. But the 'return' process still shows the old card number, and I know I can't cancel that return request and open another one. I also want to give negative feedback, but I think I should wait until this is resolved. I don't know what to do next. I can't figure out how to get eBay involved. Any help is greatly appreciated. Thank you! Diane
3 weeks agolast reply 3 weeks ago
7