eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • TagsChevronRightIcon
    policy
    • Question
      • Ask a MentorChevronRightIcon
                       
      Seller asking about policy violation on an ad??

      I am trying to sell 2 different PS5 controllers, but I keep getting a message that says that they are in a policy violation. Does anyone know what this is??? I have sold PlayStation stuff on here before but it was used. These two are new.

      jordanlynnjen1223
      jordanlynnjen1223
      Posted 2 weeks ago • Last reply 2 weeks ago
      1
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      EBay wants $19.25 from me to cancel local pickup order bc buyer thought it was being shipped for free

      An air fryer was purchased from me for local pickup. After messaging the buyer he realized it wasn’t being shipped to him for free and he does not live locally. When I went to accept his cancellation request, eBay wants $19.25 from me. Recently I had to pay about $40 to cancel an item on an offer I accepted because the buyer didn’t realize he was paying for shipping until after his card was charged. So if I pay for this one too that’s about $60 I’m out because two people didn’t pay attention. Am I doing something wrong? How do I handle this?

      originaldana
      originaldana
      Posted 2 weeks ago • Last reply 2 weeks ago
      2
               
    • Discussion
      swiftook
      • Buying & SellingChevronRightIcon
      • Selling
               
      swiftook
      2View listings
      low orders ratio
                                                                                                                                                                                                                                                                       

      low orders ratio in Pakistani ebay account

      3 weeks agolast reply 3 weeks ago
      25
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      MARKETING AND ADVERTISING

      I have been using marketing, but I am an individual not a store so I can't afford for any item to be at 12%. I put in no more than 10% on anything because if I do it eats up all of my profit. After putting in the percentage after clicking off it changes to a higher amount on its own. I just sold an item for $100 after the 12% that it is taking all on its own because I put 10%, I now have given the item away for free, but marketing and eBay still made a profit. How do I stop that from happening? I love eBay, marketing and for giving me an easy platform, but come on! I have been wondering if marketing was worth it?

      lisawilliams4844
      lisawilliams4844
      Posted 1 month ago • Last reply 1 month ago
      2
               
    • Discussion
      collectors_3674
      • eBay CategoriesChevronRightIcon
      • Toys & HobbiesChevronRightIcon
      • Trading Cards
               
      collectors_3674
      2View listings
      Seller Canceling Auctions After Winning Bids: What Can Buyers Do?
                                                                                                                                                       

      I recently won an auction on a live stream, only to have the seller cancel the transaction and issue a refund, claiming the card was worth more than the final bid. This felt unfair as I was not at fault for their oversight. What measures can buyers take to ensure sellers honor auction sales, especially when there's no apparent way to contest the seller's decision once a refund is issued? Can community members share their experiences or offer advice on potential actions or policies that could protect buyers in such situations? I have clear proof from the seller stating "this card was sold at a significantly lower price then the market value" but when I tried negotiating on the price, the seller would not budge and I ultimately paid for what they were asking for.

      1 month ago
      0
               
    • Discussion
      nothingniched
      • eBay CategoriesChevronRightIcon
      • Home & Garden
               
      nothingniched
      35View listings
      Duplicate listing violations ebay will not enforce. Why?
                       

      Searching "custom vinyl decals" brings up multiple accounts running the exact same listings from the exact same location. The chances of the 6 different accounts that I've found so far being separate individual sellers, 4 of which are all run out of the same location, and the other 2 being only a short distance away while also using the same exact listings is pretty close to zero.  Obviously, it's the same seller. After numerous reports, why is the duplicate listing policy not being enforced here, when this clearly violates that policy?   Ebay policy regarding duplicate listings that are NOT allowed:   More than one listing of an identical item listed separately by the same seller: Under another eBay user ID The following will be considered "one seller" under this policy if the accounts are used to sell duplicate listings: Multiple accounts from an individual Multiple accounts from a single business Multiple accounts from multiple businesses that are – fully or partially – owned by the same individual or related individuals Multiple accounts from related individuals, including family, friends, roommates, employees, or online connections

      11 months agolast reply 11 months ago
      13