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    music instrument
    • Question
      • Ask a MentorChevronRightIcon
                       
      Seller will not ship item or respond to messages.

      I bought a schecter demon 6 about ten days ago and have gotten no shipping details whatsoever. My item was supposed to be here 3 days ago but nothing. I have contacted the seller about 3 times and I haven’t gotten a response at all. I have tried eBay’s ai customer service thing but that sucks and I have tried anything to talk to a real person and I think this is the best thing I can get so I really appreciate any help. Thank you!

      paxman-33
      paxman-33
      Posted 1 month ago • Last reply 1 month ago
      2
               
    • Discussion
      603.bluemark
      • Buying & SellingChevronRightIcon
      • Buying
               
      603.bluemark
      272View listings
      Unresponsive Seller and EBAY
                                               

      The problem is 2 fold...... 1. Seller sent a product that had not been properly assembled. This wasn't clear until I attempted to fix the issue. Seller was contacted about the issue and would not take it back because I spent hours " fixing " what should not have needed fixing. After some text messages they offered a partial refund or credit towards another instrument. When I chose another instrument that was posted, they stated that it was not available. Further contact has been ignored. 2. When I attempted to get EBAY involved with this, every attempt was ignored! Have not been able to have any dialogue with EBAY no matter how many attempts have been made. So far EBAY is batting ZERO in the customer service dept. Anyone else with issues like this?

      1 month agolast reply 1 month ago
      51