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    Discussions
    • TagsChevronRightIcon
    Items Specifics
    • Discussion
      dalorcourt
      • Buying & SellingChevronRightIcon
      • Selling
               
      dalorcourt
      12515View listings
      Help with new sizing listing rules for products with multiple sizes in listing
                                                                                                                               

      Hello everyone, I need some advice on handling eBay's new rules for apparel and footwear listings, which now require selecting from their supported size options. What should I do for pants in sizes that eBay doesn’t support, like size 35 (waist)? This is challenging for listings with multiple size variations where buyers select sizes before purchasing. For instance, I sell pants in sizes 34, 35, and 36, but eBay doesn't offer a size 35 option. Their suggestion to pick the nearest available size isn't practical, as it doesn't clarify whether a buyer selecting 34 or 36 genuinely wants size 35. I thought about listing all sizes under "waist size" so that I can fill in custom sizes, but eBay won’t allow me to publish the listing if I leave the regular size box empty. Putting in a random size from the available supported sizes seems like a recipe for confusing customers and possible getting item not described cases opened. Has anyone else faced similar issues, and how are you managing this change? Thanks so much!

      2 days agolast reply 2 days ago
      4
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Advice for end/sell similar

      I'm looking to further optimize my listings at the end/relist. It seems that item specifics are now just as important as, if not more important than, the actual title and description, but not every category has many specifics. What are the most important ones to include? 1. If missing, I've been making sure to add: Type Model Suitable For Items Included How important is it to add "does not apply" to the UPC field if you don't have a UPC? When filling out "Compatible Make", should I use "For LG", or "LG" as an example to satisfy the current eBay best specific practice for maximum visibility? What else should I be doing as I end/sell similar (other than checking current comp and adjusting price as needed)? Thank you for your help! Chris

      hockey_in_the_desert
      hockey_in_the_desert
      Posted 1 week ago • Last reply 1 week ago
      2
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Missing order history

      I ordered an item, seller was helpful order was competed and all was well. just over 30 days later the order is completely gone and order number isnt even in the ebay system. No seller info, messages or anything remains. Why ? How? WTF?

      rickincorp
      rickincorp
      Posted 2 weeks ago • Last reply 2 weeks ago
      1
               
    • Discussion
      newlifece
      • Buying & SellingChevronRightIcon
      • Selling
               
      newlifece
      749View listings
      The category is not valid, select another category.
                       

      I'm trying to list an item that does not have a clearly defined Ebay category. I have tried consumer electronics > others and computers & networking > other and both throw the same " The category is not valid, select another category" error. If the category is not valid, why is it offered? File this under the many things Ebay could be focusing on fixing versus changing and implanting things that make it more difficult for sellers to list/sell items. 

      2 years agolast reply 1 month ago
      12
               
    • Discussion
      itsinthebag101
      • Buying & SellingChevronRightIcon
      • Selling
               
      itsinthebag101
      100View listings
      Item Specifics changing and glitching
               

      Anyone else having an issue with item specific boxes changing, expanding, and causing the items entered to be in the wrong fields? I enter United States, I end up in the description box. I enter the model and 2 seconds later that becomes the unit quantity field. This is maddening and making it take a lot longer to list.

      1 month agolast reply 1 month ago
      10
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      What if your vehicle does not show as an option to select in "My Garage" or when selling an item?

      Does anyone know how to add the correct vehicle to "My Garage" or how to reach out to eBay for assistance in adding the correct model vehicle to the vehicle selection options? I am trying to both search for AND list parts for sale pertaining to a 2016 BMW X6 M, the list of options only includes regular models, an M Sport model, and an "extravange" model (which never existed). But the X6M is not the same as an M Sport (M Sport models are regular models with a few components that look sportier, where as the M model has VERY different components and trim than any of the other models made). Any assistance would be greatly appreciated as it can be difficult to search through hundred or thousands of listing without the ability to narrow it down by model.

      tulsaforsale
      tulsaforsale
      Posted 1 month ago • Last reply 1 month ago
      2
               
    • Discussion
      dajuwel
      • Buying & SellingChevronRightIcon
      • Seller Tools
               
      dajuwel
      468View listings
      Could anyone suggest an effective Promoted Listings campaign strategy?
                                                                                                                                                                                                                                       

      I currently do not have a structured advertising strategy. I am running only one campaign with all of my listings included. While I am getting impressions consistently, the sales are not improving. Could someone recommend a more effective campaign strategy? I would appreciate advice on how to organize campaigns, set ad rates, group listings, and optimize performance to improve conversions and increase sales rather than just generating impressions.

      1 month agolast reply 1 month ago
      3
               
    • Discussion
      gemverus
      • eBay CategoriesChevronRightIcon
      • Jewelry & Watches
               
      gemverus
      2View listings
      Tips to increase eBay sales
                                                                                                               

      My listings have attractive images that can catch buyers' attention, and I have optimized the titles and descriptions carefully. However, even after making the listings active, I receive very few views. I don't want to use paid advertising, but I still want to generate sales organically. Could any please suggest effective ways to increase visibility and sales without advertising?

      1 month agolast reply 1 month ago
      4
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      EBAY HAS SHUT ME DOWN FOR 72 HRS FOR FALSE COUNTERFIT CLAIMS

      Hello everyone, i am in need of some help please, i am an ebay seller i mainly buy and sell watches new mostly, I have been bombarded with policy violations that just shut down my store going into the holiday weekend with a huge sale campaign going... I received shutdown notice and had no known violations showing on my phone app ios so i reach out to ebay customer service and was informed ive been flagged for counterfeit hi risk and still i was not seeing violations on my end, I used desktop app to look a second time and yes 3 listings from a valid supplier were flagged, I immediately appealed all 3 violations and I was informed today that my appeals were denied, I showed proof of purchase, i uploaded where i purchased. what can i do to prevent this as it has now hurt my business. like many of you I worked hard to reach top rated seller, never had any issues except these false counterfeit claims. Is possibly someone doing this to me maybe competition? how are counterfeit claims made? do i have the right to appeal a second time? Is this maybe a scam that beats ebays AI by buyers who do this after purchase? I see how easy it is through app to just claim fake or counterfeit it appears to be a couple clicks and you can really hurt a store, should i put receipts with listings proving authenticity? what can i put in listing that proves authenticity and will prevent this from ever happening again? thank you

      chucknwatches
      chucknwatches
      Posted 1 month ago • Last reply 1 month ago
      7
               
    • Discussion
      dajuwel
      • Buying & SellingChevronRightIcon
      • Selling
               
      dajuwel
      468View listings
      How to increase sell
                                                                                               

      I am having difficulty increasing my sales. My account is active every day—I create and revise listings regularly, respond to buyers on time, ship and deliver orders promptly, and maintain daily activity. My listings have high-quality images and accurate descriptions, yet my sales are not growing. I'm not sure what I might be doing wrong. Can someone please guide me on what I should improve or focus on to help grow my business and increase sales?

      2 months agolast reply 2 months ago
      5