eBay Community

Question
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Scam alert. Buyers beware
Buyers beware they tried to get me with this scam: On Aug 13, 2026, at 2:22 PM, Lisa wrote: Prior to being hospitalized, eBay staff picked up the jeep from my address for the prospective buyer. eBay will handle the delivery of the jeep and all the necessary paperwork for the sale. All documents, including the title, are currently with the eBay department. The title will arrive at your address along with the jeep and the contract that I already signed when they picked up the jeep from me. As mentioned previously, the delivery will be free of charge. If you are truly interested, please provide your full name and complete delivery address so we can proceed accordingly. Thank you and God bless you On Thu, Aug 13, 2026 at 12:17 PM Alex Ok I will look for it on eBay autos Sent from my iPhone On Aug 13, 2026, at 1:43 PM, Lisa wrote: Hello. thank you for your interest. I am selling my 2014 Jeep Wrangler Unlimited Sahara, equipped with a 3.6L V6 engine and an automatic transmission. The suv runs and drives perfectly, with no mechanical issues at all, and has been very well maintained. Everything works exactly as it should, including the engine, transmission, suspension, brakes, and tires, all of which are in excellent condition. The suv has 116,492 original miles and comes with a clean title in hand. The price is firm at $2,000. The suv belongs to my family, but after my husband passed away, I decided to sell it since I can no longer use it on my own and the memories are difficult. I was recently hospitalized and have trachea surgery scheduled soon, so ebay is handling the sale for me. The suv is already with ebay, and they are managing the entire transaction. ebay provides a 5-day inspection and test period after delivery, and no payment is released until that period is completed. Delivery is included at no cost. If you are interested, please send your full name, delivery address, and phone number, and ebay will contact you with the next steps. Thank you for your understanding this is a scam
loverboylex00u
Posted yesterday at 4:39 AM • Last reply yesterday at 5:30 AM
1
Discussion
Buying & Selling
Selling

michael_kelly
1055 View listings
New Rules! No more charging above retail and charging actual shipping cost!!!

If for no other reason.... you wouldn't pay it.
1 week agolast reply 1 week ago
8
Discussion
Buying & Selling
Buying

roxp
251 View listings
Triangulation scheme - how to report to eBay?

I purchased an item from a seller that was about 25% off the retail price. They provided a tracking number that didn't work. The item did show up, but it came directly from the retailer (Williams-Sonoma), which didn't make sense because that item never goes on sale After some digging, I realized that they were laundering money. In short, I purchase an item for $150 and they then purchase it for full price ($200) using stolen credit cards on the retailer's website. They don't care that they paid more than they received for the item because they have my $150 and spent $0 of their own on the item The same thing happened to me earlier this year (different seller) but I didn't realize anything shifty was going on until it happened again recently. I received the item I had purchased so technically I'm whole, but it pisses me off that they're using stolen cards to do this Is it possible to report the seller? I can't find the option anywhere on eBay
2 weeks agolast reply 1 week ago
33
Discussion
Buying & Selling
Returns

collectorzone
13590 View listings
Buyer returned a lesser condition copy of the same comic book **RESOLVED**

So, I have a question. Been on here for years. This is actually the first time this has happened. I shipped a set of comics books(Secret Wars 1-12). Three weeks later, the buyer wants to return them. I'm not happy with that, but I do have a 30 day return policy. When I get the books, one of them is not the same one I shipped. It is visually different. This is the one I sent.

This is the one I got back.

It is a completely different book. The spine is cut completely differently. There are back cover and internal page discrepancies as well. I included pictures showing that the item returned was not the item I shipped. EBay agreed that the images bore that out. They refunded the buyer anyway, stating in the email they sent me that he would probably file a charge-back. So, I'm curious what my recourse on this is. I know can file an appeal, but it just says include any new material within 30 days. There is no NEW material. Its just the images I already provided, which eBay agreed showed a clear discrepancy, but they refunded the buyer anyway. I'd like to get my money back and I'd also like this buyer dealt with. I do not believe that he accidentally sent the wrong issue back when the other 11 issues from the Secret Wars set were the ones I shipped. I know. Big Ask. But a kid can dream.
2 weeks agolast reply 2 weeks ago
6
Discussion
Special Categories
eBay Developers Program

zimm3210
82 View listings
Help and Contact Page Useless

I made two purchases from two different sellers. They said their product was delivered but NO it wasn't or I never received it. I contacted both sellers who were no help at all, so I've been trying to contact eBay. This process is totally impossible! I cannot send an email to report the seller because eBay doesn't have an option for no seller name and won't send it without one. I don't have a name because the purchases are no longer in my purchase history NOR are the sellers showing up in eBay. How do I get a record of the emails between us. How do these things just disappear? I've tried for days to contact eBay but their contact and help page is a joke. Nothing leads to nothing. I've been on an endless circle trying to get this resolved. AI doesn't help it only says the same thing repeatedly. EBAY YOU NEED TO DO BETTER! How can I report these sellers without a name or no longer in my history? I sent a call request to no avail, twice! I've sent an email they offered on their page, finally, to no avail. How do I get a hold of a human at eBay and how can I get my money back? I am so frustrated I could scream! This is unacceptable customer service! We spend our money here we should be able to talk to someone if we come across a problem that your "help" page does not cover! Again, eBay do better and send me my two refunds.
2 weeks agolast reply 2 weeks ago
2
Question
Ask a Mentor
No seller protection
I sold a wiring harness and the buyer claimed I sent him the wrong item. However, in his return request, he sent a picture holding the tag on the item which is the tag I am holding in a picture in my listing. (I don't accept returns on electrical items). I contacted eBay immediately via chat and was assured I would be protected by seller protection. Three days later I get notified they are allowing a return. I call this time. I get reassured again. During this time I see no tracking or info stating the buyer sent the item. The item shows up and ebay immediately refunds his money, plus shipping and kept all my seller fees!! I appeal. Needless to say it was declined. So what do we get protected against? Obviously not these situations!
08kx450f
Posted 2 weeks ago • Last reply 2 weeks ago
4
Question
Ask a Mentor
possible scammer & refusing to pay their countries custom/tariff tax to receive delivery and eBay holding my payout
Hi, I am a new seller and sold my first 2 items to one person who lives in another country than myself. These items were both “no return”/“final sale items” and shipped the two items on June 25th, 2026. The buyer messaged me complaining & upset that I filled out the customs/tariff form out truthfully and legally. He was hinting that I shouldn’t have claimed what it really was and acted like I screwed him over. Because I filled it out “incorrectly” to the buyer, he was asked to pay the tax/tariff amount before it would be delivered. He complained that the ring was “cloudy” and not good, wanting a refund… but he has not even received the item, it’s still sitting in customs and has been since July 7th. I messaged the buyer multiple times asking if he was going to get his item or let me know if he’s not going to pay for the tax. He then complained about the 2nd item which was a gemstone saying “you did not tell me about the inclusions, I want a refund.” But funny thing is that I told him there were inclusions visible right in the eBay chat and even sent more close up pictures before he purchased. But now this buyer requested a return and refund for the gemstone. And now my payout is still on hold because he won’t pay for the countries customs/tariff tax on the first item and wants a return for the second even though we spoke in detail about the inclusions and quality. He won’t respond to any of my messages and just want the money from the items I sold and shipped to the person. How can I get eBay customer service to release the hold as I did my part as a seller and gave plenty of detail of both items before he made an offer. Want to get the hold off!!!
sarah-jw92
Posted 3 weeks ago • Last reply 3 weeks ago
1
Discussion
Buying & Selling
Buying

abaynh
1929 View listings
How to protect yourself from buying fake gold on eBay?

The community has seen multiple discussions about purchasing fake gold, often at significant loss. With counterfeit items increasingly sophisticated and sellers often disappearing before detection, what steps can buyers take to protect themselves from scams? Should eBay implement stricter verification processes for sellers or offer better support for buyers who fall victims to counterfeit sales? Share your thoughts and experiences, and discuss potential solutions to this growing problem. We have purchased multiple bars of so called "gold" on Ebay. Ebay has taken in significant amounts of money in fees for these sales and then leaves the buyers high and dry when they find out the gold is fake. They changed their return policy recently, unknown to me to only 3 days to report a counterfeit piece of gold. I am wondering how many other people are having this issue? I am unable to escalate returns, report to keep others from being scammed or complete the return processes they do not have in place. I am thinking of contacting a lawyer and was wondering if anyone else would like to join? I have reports to the FBI and to USPS as the selling of counterfeit bouillon is a federal offense for anyone who profits from it.
1 month agolast reply Jul 17, 2026 at 7:46 AM
26
Discussion
Special Categories

mentalmonsoon
180 View listings
Seller Advertising On Ebay - Delivering from Amazon

Advertising on eBay, reselling Amazon Prime with 2-day delivery. I received an Amazon order for something I bought on eBay, which I do to support local businesses. I've spent thousands on eBay in the last three months. and avoid Amazon, but I was shocked to see an eBay seller advertising an item I could buy from Amazon for $7.00 less with free two-day shipping. There seems to be a policy against reselling from other retailers on eBay, but I can't find how to report this. Recent negative feedback indicates this seller has done this before. How can I report this and get the seller's account revoked? How did eBay even accept a tracking number from an Amazon network delivery parcel that arrived in an Amazon Van?
1 month agolast reply 1 month ago
5
Discussion
Buying & Selling
Selling

patches-of-green
1452 View listings
NO WAY TO REPORT IP INFRINGEMENT OF DROP SHIPPERS....FORM NOT WORKING!!!!

How do I stop sellers from drop shipping items that I manufacture, do not wholesale and do not allow drop shipping? I've reported several listings and eBay ai says everything is okay and they are not in violation. eBay has locked up any possible way to contact them. They totall support and allow unapproved drop shipping. Why?
1 month agolast reply 1 month ago
27

fraudulent

Scam alert. Buyers beware

New Rules! No more charging above retail and charging actual shipping cost!!!

Triangulation scheme - how to report to eBay?

Buyer returned a lesser condition copy of the same comic book RESOLVED

Help and Contact Page Useless

No seller protection

possible scammer & refusing to pay their countries custom/tariff tax to receive delivery and eBay holding my payout

How to protect yourself from buying fake gold on eBay?

Seller Advertising On Ebay - Delivering from Amazon

NO WAY TO REPORT IP INFRINGEMENT OF DROP SHIPPERS....FORM NOT WORKING!!!!

Scam alert. Buyers beware

New Rules! No more charging above retail and charging actual shipping cost!!!

Triangulation scheme - how to report to eBay?

Buyer returned a lesser condition copy of the same comic book **RESOLVED**

Help and Contact Page Useless

No seller protection

possible scammer & refusing to pay their countries custom/tariff tax to receive delivery and eBay holding my payout

How to protect yourself from buying fake gold on eBay?

Seller Advertising On Ebay - Delivering from Amazon

NO WAY TO REPORT IP INFRINGEMENT OF DROP SHIPPERS....FORM NOT WORKING!!!!

Buyer returned a lesser condition copy of the same comic book RESOLVED