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    Discussions
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    Feedback
    • Question
      • Ask a MentorChevronRightIcon
                       
      Where did my revised feedback go?

      I received an item that was squashed because it wasn't packed properly. I left negative feedback and the seller gave me a partial refund. The seller left about 8 messages asking me to revise the feedback, so I let him know that I would and he sent the request. I changed the feedback from negative to neutral because I wasn't happy with the seller, his shipping and sending me so many messages. I checked for the revised feedback and there is no feedback from me on his page. It's not in my feedback left for others and I checked the message from the seller, and it said I already revised the feedback. Where did the feedback go?

      hlcjnc
      hlcjnc
      Posted 6 hours ago
      0
               
    • Discussion
      happyrcflyer
      • Buying & SellingChevronRightIcon
      • Selling
               
      happyrcflyer
      145View listings
      Buyers can post lies to out right slander on the feedback and E-bay is fine with it.
                       

      There is no protection for us sellers, buyers can post lies to out right slander on the feedback and E-bay is fine with it. I send in the appeal to have the negative feedback removed and it's like they are not even reading it.

      1 week agolast reply yesterday at 9:15 PM
      37
               
    • Discussion
      tns-3223
      • Buying & SellingChevronRightIcon
      • Selling
               
      tns-3223
      1089View listings
      Ebay's Authenticity Guarantee Process / Authenticator Damaged My Item
                       

      I recently sold an item and was directed by eBay NOT to send the item directly to the seller. Instead I had to send it to an authenticator first. The item was authenticated but when the buyer received the item it was damaged. Now the buyer is blaming me and left negative feedback. I requested eBay to remove it but they would not.    What options do I have left?

      2 years agolast reply 6 days ago
      6
               
    • Discussion
      zimm3210
      • Special CategoriesChevronRightIcon
      • eBay Developers Program
               
      zimm3210
      82View listings
      Help and Contact Page Useless
                                                                                                                                                                                                       

      I made two purchases from two different sellers. They said their product was delivered but NO it wasn't or I never received it. I contacted both sellers who were no help at all, so I've been trying to contact eBay. This process is totally impossible! I cannot send an email to report the seller because eBay doesn't have an option for no seller name and won't send it without one. I don't have a name because the purchases are no longer in my purchase history NOR are the sellers showing up in eBay. How do I get a record of the emails between us. How do these things just disappear? I've tried for days to contact eBay but their contact and help page is a joke. Nothing leads to nothing. I've been on an endless circle trying to get this resolved. AI doesn't help it only says the same thing repeatedly. EBAY YOU NEED TO DO BETTER! How can I report these sellers without a name or no longer in my history? I sent a call request to no avail, twice! I've sent an email they offered on their page, finally, to no avail. How do I get a hold of a human at eBay and how can I get my money back? I am so frustrated I could scream! This is unacceptable customer service! We spend our money here we should be able to talk to someone if we come across a problem that your "help" page does not cover! Again, eBay do better and send me my two refunds.

      1 week agolast reply 1 week ago
      2
               
    • Discussion
      wayneosjewelry
      • Buying & SellingChevronRightIcon
      • Selling
               
      wayneosjewelry
      805View listings
      Ebay suggestions
               

      Ebay suggestions-1. get rid of best match.2. show the exact selling price when sold,not the original price. 3. show all recent feedback first. 4. quit pushing us to promote our listings,you get paid with the final value fee. 5. move all ads on the listing pages to the bottom of the page,not in the middle of the listing. these would help us.

      2 weeks agolast reply 2 weeks ago
      2
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Not allowed to leave feedback for a poor experience

      Why am I not allowed to leave feedback for this seller?? It was a terrible experience for item handling time, shipping time, and the buyer refused to reply to best offer which he had on the listing. The arrival date kept changing and 2-4 day free shipping turned into 13 days. When I click on "leave feedback" it only offers me the option of rating the product. NOTHING ELSE!! The product also DOES NOT match the specs listed.

      loveatticsnmore
      loveatticsnmore
      Posted 2 weeks ago • Last reply 2 weeks ago
      1
               
    • Discussion
      jimw1776
      • Buying & SellingChevronRightIcon
      • Selling
               
      jimw1776
      1701View listings
      New feedback stopped showing
               

      I know I've gotten feedback today, but new comments and updated count are not showing. It seems to be stuck on 1699 comment, but it should be over 1700. Why is this and help me fix it, please. Thx

      2 weeks agolast reply 2 weeks ago
      11
               
    • Discussion
      immadman321
      • Buying & SellingChevronRightIcon
      • Selling
               
      immadman321
      612View listings
      Promoting is the new extra tax we all need to pay to play?
                                                       

      I’m curious how other resellers approach promoted listings on eBay. My goal is to sell most items within 30 to 60 days. I carry a very wide variety of inventory, so I do not have one specific target audience or product category that consistently brings buyers back to my store. or get repeat sellers because i also don't usually carry many multiples. When I do not promote my listings, views and sales seem to slow down significantly. When I use promoted listings, I usually get better traffic and more sales, but the additional fees can eat into the profit, especially on lower-margin items. Has anyone successfully reduced or completely stopped using promoted listings while still maintaining steady sales? Do you promote everything, only slow-moving items, or adjust the promotion rate based on competition and profit margin? I would appreciate hearing what strategies have actually worked for other resellers with diverse inventory.

      2 weeks agolast reply 2 weeks ago
      15
               
    • Discussion
      skinny_61
      • AboutChevronRightIcon
      • Report eBay Technical Issues
               
      skinny_61
      0View listings
      No Sign of Any Activity on My Ebay
                                       

      I've been purchasing items off of Ebay for years. I've had excellent experiences with sellers. I signed in to try and contact a seller a recently purchased an item from, and, strangely, I found no sign of any activity ever on my page!Has anyone else experience this bizarre occurrence?

      2 weeks agolast reply 2 weeks ago
      2
               
    • Discussion
      swiftook
      • Buying & SellingChevronRightIcon
      • Selling
               
      swiftook
      2View listings
      low orders ratio
                                                                                                                                                                                                                                                                       

      low orders ratio in Pakistani ebay account

      3 weeks agolast reply 3 weeks ago
      25
               
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