Have you had the experience yet of eBay taking over your shipping process for your listings? It just happened to me and I HATE IT! Apparently, this is the new normal for eBay for certain categories like clothing, shoes, etc. So, I had a new pair of sneakers listed (not flagged for item verification)- with a shipping cost of $22 (including handling fee.) I sold the shoes and when I went to create the shipping label, the page that came up gave me a button that said "Print Free Shipping Label." I was very confused since we all know that either the buyer or seller pays for the shipping of items. In this case, yes, the shipping label was "Free" to me because the buyer paid it. It also said on the same page that the item would be shipped thru eBay via FedEx. I don't typically use FedEx for any of my shipping bc they aren't as convenient for drop off, they're typically more expensive, etc. Anyway, I clicked on the "Free Shipping Label" button and was taken to a page that says, print you label- the Fed Ex label. I was given no choice, no ability to change the shipping service. Furthermore, it turns out that eBay automatically changed the shipping cost in my listing to $14.95 (my actual shipping charge on the listing was $22) and that's what the buyer was charged-$14.95 (not $22.) According to eBay when I called, this is a new process being rolled out by eBay for certain categories like shoes. I never received any communication about this new process. Did anyone? And we CAN'T OPT OUT! Apparently, sellers are now stuck with having no control on how much postage is being charged for their items (regardless of whatever cost for shipping is in your listing), and which shipping company will be used. Please eBay, communicate what the hell is going on and why sellers can't opt out of this "New Process!!!"
cheeba79
