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    Discussions
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    ebay
    • Discussion
      gr8valueresale
      • Buying & SellingChevronRightIcon
      • Payments
               
      gr8valueresale
      26View listings
      eBay NOT PAYING
                       

      In the last 90 days I started selling with eBay. Things I thought were going well until I found out I was getting charged at every corner on this platform. I am frankly disgusted by the business practices this platform uses. For example I have done $2600 in sales and eBay has only paid me 363.32. I'm unsure how to proceed as everytime I get on the phone with someone from eBay they say "give it a few days and you will start to see it. I HAVE NOT. Please can ANYONE in this void assist or give any advice on what I should do. I'm very tempted to just walk away from this platform, however it is one of the biggest marketplaces. BE BETTER eBay -Gr8ValueResale :)

      yesterday at 1:16 AMlast reply 5 hours ago
      3
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Need help: Damaged UPS shipment with eBay label stuck in shipping loop. UPS says only eBay can file claim.

      Need help: Damaged UPS shipment with eBay label stuck in shipping loop. UPS says only eBay can file claim. I'm hoping someone has dealt with this before because I've spent days going back and forth between UPS and eBay without any resolution. I sold a Pride Go-Go mobility scooter and purchased the shipping label through eBay. The package was damaged in transit before it could be delivered to the buyer. The problem is that the package has been bouncing between Florida and Texas for over a week. It keeps showing "Out for Delivery," then "Returning to Sender," then ends up in another UPS facility. Neither the buyer nor I have been able to inspect the damage because it never actually arrives anywhere. My return address has changed since the label was created. UPS has repeatedly told me they cannot change the return address because the label was purchased through eBay and eBay is listed as the shipper. They also tell me I cannot file a damage claim because the shipment is restricted, and I receive the following error: "Unfortunately we cannot process your claim. The sender has restricted claims for this package. Please reach out to them directly for assistance. (UPS:E022)" UPS has told me multiple times that eBay must initiate the claim or otherwise authorize it. The problem is that eBay support keeps sending me back to the UPS claims website, which immediately rejects the claim with the error above. I've now contacted eBay several times and have received conflicting answers from different representatives. One says to file with UPS, UPS says only eBay can do it, and another eBay representative suggested refunding the buyer without addressing the damaged shipment or insurance claim. The buyer has been very patient throughout this process, and I want to make sure they receive a full refund. I also need to recover the value of the damaged item through the shipping insurance, but I'm currently stuck because neither company will take ownership of the claim. Has anyone successfully resolved a situation like this with an eBay shipping label? Specifically: How did you get eBay to actually file or escalate the UPS damage claim? Is there a department or phone number that handles restricted UPS claims purchased through eBay? Has anyone dealt with a package endlessly cycling between UPS facilities after being marked damaged? Any advice would be greatly appreciated. At this point I just need someone to take ownership of the claim instead of being sent back and forth between UPS and eBay.

      space-spam
      space-spam
      Posted 3 days ago • Last reply 2 days ago
      2
               
    • Discussion
      yeswayrecords
      • Buying & SellingChevronRightIcon
      • Selling
               
      yeswayrecords
      17004View listings
      Live selling and ebay's future...
                                               

      With the addition of live selling, it sort of feels like ebay is splitting into two distinct selling platforms. Not sure what will happen in the future - if this will be beneficial or not - but hopefully the live format will attract more eyes to existing stores, buy it now, and auction listings. What is your experience? Are you seeing more traffic now that live selling is so widely promoted?

      4 days agolast reply 2 days ago
      10
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Missing order history

      I ordered an item, seller was helpful order was competed and all was well. just over 30 days later the order is completely gone and order number isnt even in the ebay system. No seller info, messages or anything remains. Why ? How? WTF?

      rickincorp
      rickincorp
      Posted 1 week ago • Last reply 1 week ago
      1
               
    • Discussion
      zimm3210
      • Special CategoriesChevronRightIcon
      • eBay Developers Program
               
      zimm3210
      82View listings
      Help and Contact Page Useless
                                                                                                                                                                                                       

      I made two purchases from two different sellers. They said their product was delivered but NO it wasn't or I never received it. I contacted both sellers who were no help at all, so I've been trying to contact eBay. This process is totally impossible! I cannot send an email to report the seller because eBay doesn't have an option for no seller name and won't send it without one. I don't have a name because the purchases are no longer in my purchase history NOR are the sellers showing up in eBay. How do I get a record of the emails between us. How do these things just disappear? I've tried for days to contact eBay but their contact and help page is a joke. Nothing leads to nothing. I've been on an endless circle trying to get this resolved. AI doesn't help it only says the same thing repeatedly. EBAY YOU NEED TO DO BETTER! How can I report these sellers without a name or no longer in my history? I sent a call request to no avail, twice! I've sent an email they offered on their page, finally, to no avail. How do I get a hold of a human at eBay and how can I get my money back? I am so frustrated I could scream! This is unacceptable customer service! We spend our money here we should be able to talk to someone if we come across a problem that your "help" page does not cover! Again, eBay do better and send me my two refunds.

      1 week agolast reply 1 week ago
      2
               
    • Discussion
      truckpartspluss
      • Special CategoriesChevronRightIcon
      • eBay Developers Program
               
      truckpartspluss
      908View listings
      Developer registration rejected since April 2026 — need staff escalation (irregularities error)
                                       

      Hi eBay Developer Support / Community Moderators, I'm an established eBay seller trying to register for the eBay Developers Program to build automation for MY OWN store only — inventory sync, tracking upload, and Best Offer management. I need a staff member to escalate this to the Developer team, because the standard process has failed for four months. THE PROBLEM: Every registration attempt since April 2026 is rejected with: "Your account registration was rejected due to problems with the data provided or other irregularities." I never receive any follow-up email explaining what data is wrong. I've submitted the contact-us form with no resolution. WHAT I'VE ALREADY CHECKED: - My registration data matches my eBay account exactly (name, business, address) - I am NOT using a VPN and I'm on my normal home/business network - My eBay selling account is active and in good standing (908 feedback, 99.3% positive) - I recently regained access to and updated my account email, in case a stale/dead email on file was the original trigger ACCOUNT DETAILS: - eBay username: truckpartspluss - Current contact email: NTSLLC.georgia@gmail.com MY ASK: Please either (1) manually review and approve my developer registration, or (2) tell me the SPECIFIC field/data point triggering the rejection so I can correct it. After four months and multiple silent rejections, I need a human to look at this directly. I also want to confirm: did a partial developer account get created under my OLD email back in April? If so, I may need that recovered rather than a new registration. Thank you — I've been trying to do this the right way for months and would really appreciate a real review.

      2 weeks agolast reply 1 week ago
      4
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Bought item not showing up in history despite emails confirming purchase/refund

      Hello! I bought a refurbished phone around a week ago, after realizing I bought the wrong one [provider locked, I do not use said provide] I tried to refund it, however the item does not show up in my purchase history. When I click on email links confirming the purchase/providing the refund label for print it just gives me an error. I need to refund this item before August 4th, any help is appreciated. The item has not been taken down, and I have checked my feedback history where it isn't present either.

      tbones-8877
      tbones-8877
      Posted 2 weeks ago • Last reply 2 weeks ago
      2
               
    • Discussion
      pentacannon
      • Special CategoriesChevronRightIcon
      • eBay Cafe
               
      pentacannon
      379View listings
      Ebay make final value fees more fair (sales tax and shipping)
                                       

      Open letter to Ebay, Currently final value fees are calculated based on total buyer payment: Including sales tax Including shipping For some types of items this is crippling (low item value relative to shipping cost), and is sure to drive sellers of such merchandise to other platforms. For every sale this is unfair. It is up to sellers to understand and foresee fees no matter how counterintuitive. Please change final value fee calculation to reflect the our gross payment only. I understand that ebay encourages sellers to offer free shipping because this reduces friction for buyers, and we all benefit from what attracts buyers. If ebay excluded shipping from final value fees this could give sellers an arguably perverse incentive to avoid free shipping. But I believe such a change doesn't need to be executed in that way. Ebay already has automated tools that accurately estimate shipping fees, and I believe it's possible to build an offset into free shipping, knowing the average cost of shipping, to reduce the effective value of the item. I appreciate this is challenging: how can such an adjustment be fair and transparent? But I believe ebay is clever enough to sort that out. Thanks

      2 weeks agolast reply 2 weeks ago
      8
               
    • Discussion
      gundog01
      • Buying & SellingChevronRightIcon
      • Shipping
               
      gundog01
      3980View listings
      bulk listings to increase shipping costs
               

      why doesn`t ebay offer a way to increase shipping costs under bulk listings. why do i have to go through 900 individual listings to increase shipping costs? when the post office increases shipping costs, what the hell ebay-do better!!!!!!

      2 weeks agolast reply 2 weeks ago
      3
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Need help with a fake item and denied return request

      Hello, I purchased a signed album, and it turned out to be fake. I contacted the seller to inform them that the item is not authentic and that I would like to return it, but they refused. The box is still unopened. I set up a payment plan through the Klarna app, but still my first payment will be processed in 10 days. I have tried calling eBay multiple times, but the automated system would not let me speak with a representative. I need your help resolving this issue. Thank you

      na_819393
      na_819393
      Posted 2 weeks ago • Last reply 2 weeks ago
      12