eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • TagsChevronRightIcon
    Digital Codes
    • Discussion
      autogyroo
      • Buying & SellingChevronRightIcon
      • Buying
               
      autogyroo
      136View listings
      I got a digital Ebay Gift Card but confirmation email did not contain the cards redemption code
                                                               

      I requested to return an item and was given the option to have my credit card reimbursed or get an Ebay gift card. I picked the gift card. Within a day I got an email from Ebay telling me my return request was accepted by the seller and that my Ebay gift card is ready. I checked my account -payments and saw the gift card was there showing the amount. I found an item I wanted and chose to make the payment using my gift card. This option asked for the redemption code that came in the email telling me the gift card was ready. That email did not include a redemption code or a link to it. I have not received any other emails concerning this gift card. I have checked my junk and spam folders for an email from ebay and there is none. How can I get the redemption code for my Ebay gift card?

      1 week agolast reply 1 week ago
      2
               
    • Discussion
      the-movie-man-plus
      • Buying & SellingChevronRightIcon
      • Selling
               
      the-movie-man-plus
      3039View listings
      Digital Codes for Movies & Resellers
                               

      ATTENTION Resellers!!!! DO NOT under any circumstances post any part of a Digital Movie/TV Code in your listing. Yes you can put in your listing that you include the code or show a part of the insert that shows that it's the digital insert but again NEVER the code itself. The reason is because if you do show all of it or most of it anyone can grab it or figure it out and redeem it. Then if you sell the listing and it exclaims that the Digital is good and the Buyer finds out it's been redeemed then they can return it or you will be asked to give a partial refund. I have seen an appalling amount of Sellers, mainly Sellers with under 100 reviews, post the code in it's entirety. I typically message them to tell them not to. I don't think eBay makes any mention of not showing codes in your listing.    Also while we're on the subject, after messaging some of these Sellers to tell them not to do this the most common question I get asked is how to check to see if the code is still good without redeeming it. Well it's simple. Visit the site the code redeems to and type it in, don't add an e-mail or make a login, hit submit and typically on another screen it will tell you if it's still valid and where it can redeem to.     Also MOST Digital Codes DO NOT expire. Despite what the insert says is the expiration most of these redeem 10-15 years after they were issued. Although Warner Bros have changed theirs. If you have a WB code with a listing you made a year ago, chances are it's expired, even inside a Brand New item.    If you have anything else to add please do so but I just wanted Sellers to understand that these Digital Codes can change the value of your listing, drastically even. So you need to protect them, even the DVD ones. 

      2 years ago
      0