eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • TagsChevronRightIcon
    Developer Program
    • Discussion
      projectco_40
      • Special CategoriesChevronRightIcon
      • eBay Developers ProgramChevronRightIcon
      • eBay APIsChevronRightIcon
      • Talk to your fellow developers
               
      projectco_40
      0View listings
      Developer Technical Support stuck inactive – Primary Contact details not saving
                               

      Hi, I’m unable to activate Developer Technical Support on my eBay Developer account. I’m trying to activate support so I can submit an Application Growth Check for production access to the eBay Buy APIs. I have followed the instructions to: Edit my Primary Contact details Complete the required information Click Save Click Edit again Click Activate Support However, when I click Activate Support , I am returned to the details form and the information I previously saved has disappeared. I have tried the process more than once with the same result. I found another recent Community post describing what appears to be the same issue, where Developer Support had to be manually activated. Could an eBay Developer Support representative please check my account and manually activate Developer Technical Support if necessary? Thank you.

      yesterday at 9:11 PM
      0
               
    • Discussion
      sk
      • Special CategoriesChevronRightIcon
      • eBay Developers ProgramChevronRightIcon
      • eBay APIsChevronRightIcon
      • Talk to your fellow developers
               
      sk
      137View listings
      Developer Account Registration Rejected - Requesting Manual Review for Long-Standing eBay Member
                               

      Subject: Request for Manual Review: Account Auto-Rejected on Appeal (Active Member Since 1998) [ 1 , 2 ] Hello eBay Developer Support Team and Community Moderators, I am requesting a manual review of my eBay Developers Program registration. I originally submitted a registration, received an automated denial, and subsequently filed an appeal using the official rejection-support form. [ 1 ] This morning, I received the following automated update: "Following our review, we’re unable to approve activation at this time. As part of eBay’s standard evaluation process, developer accounts are assessed against internal eligibility and risk controls..." Because the system response is generic and does not identify actionable issues, I am posting here hoping a team member can review my use case manually. My Account Background & Use Case: Account Standing: I have been an active, verified eBay member since 12/7/98 with 100% positive feedback . [ 1 ] The Application ("Hardware Watch"): This is a strictly private, personal tool built for my own account activity. Buying Functionality: It will use official Buy/Search APIs to monitor computer hardware matching specific parameters (model, price, condition, seller reputation, and return availability). Selling Functionality: It will leverage seller APIs to manage my personal inventory of electronics, musical equipment, and collectibles sold through my established 1998 account. Compliance: The tool is entirely internal. It will not operate a third-party marketplace, resell data, or scrape web pages. It relies entirely on official, authorized APIs. [ 1 ] Because the rejection does not identify anything I can correct, could a Developer Support team member please manually review my existing registration or advise what additional information I can provide? I would prefer to resolve the existing registration rather than create duplicate Developer accounts. Thank you for your assistance. Scott August 12, 2026

      3 days agolast reply 2 days ago
      2
               
    • Discussion
      wlcollectiblesllc
      • AboutChevronRightIcon
      • Report eBay Technical Issues
               
      wlcollectiblesllc
      421View listings
      Developer account registration rejection
                       

      Evening, I am trying to get access to the developers network and I keep getting rejected.  I log in using my wlcollectibles account name and receive the following message. Your account registration was rejected due to problems with the data provided or other irregularities. If you believe this rejection is in error, please see our FAQs and Contact Channels page or work with your eBay representative directly. I posted a message on the forums and you had given me this to try. Thank you for your post! If you want to address the rejection of your developer account, you can contact our Developer Account Support team, as they have the appropriate tools and access to help you. We kindly request you to submit a "Contact Us" request using the following link, and select the section titled "My account registration was rejected":  https://developer.ebay.com/support/developer-account-support Best Regards, eBay Developer Support When I fill in the username and a description I get the following email immediately.   Hello wlcollectiblesllc, We’re reaching out to provide an update on your eBay developer account activation. Following our review, we’re unable to approve activation at this time. As part of eBay’s standard evaluation process, developer accounts are assessed against internal eligibility and risk controls. Based on this assessment, your request does not meet the criteria required for activation. These controls help protect our platform and community, and while we cannot share specific details of the evaluation, decisions are made in accordance with eBay’s policies. You may consider reapplying at a later time. Thank you for your understanding. Regards, eBay Developers Program. Looking for some guidance on how to get past this.  If I am missing something just point me in the right direction.  This has been going on for a few weeks and I would really appreciate any help you can provide

      4 days ago
      0
               
    • Discussion
      truckpartspluss
      • Special CategoriesChevronRightIcon
      • eBay Developers Program
               
      truckpartspluss
      908View listings
      Developer registration rejected since April 2026 — need staff escalation (irregularities error)
                                       

      Hi eBay Developer Support / Community Moderators, I'm an established eBay seller trying to register for the eBay Developers Program to build automation for MY OWN store only — inventory sync, tracking upload, and Best Offer management. I need a staff member to escalate this to the Developer team, because the standard process has failed for four months. THE PROBLEM: Every registration attempt since April 2026 is rejected with: "Your account registration was rejected due to problems with the data provided or other irregularities." I never receive any follow-up email explaining what data is wrong. I've submitted the contact-us form with no resolution. WHAT I'VE ALREADY CHECKED: - My registration data matches my eBay account exactly (name, business, address) - I am NOT using a VPN and I'm on my normal home/business network - My eBay selling account is active and in good standing (908 feedback, 99.3% positive) - I recently regained access to and updated my account email, in case a stale/dead email on file was the original trigger ACCOUNT DETAILS: - eBay username: truckpartspluss - Current contact email: NTSLLC.georgia@gmail.com MY ASK: Please either (1) manually review and approve my developer registration, or (2) tell me the SPECIFIC field/data point triggering the rejection so I can correct it. After four months and multiple silent rejections, I need a human to look at this directly. I also want to confirm: did a partial developer account get created under my OLD email back in April? If so, I may need that recovered rather than a new registration. Thank you — I've been trying to do this the right way for months and would really appreciate a real review.

      3 weeks agolast reply 2 weeks ago
      4
               
    • Discussion
      justgubbins
      • Special CategoriesChevronRightIcon
      • eBay Developers Program
               
      justgubbins
      102View listings
      Established eBay seller seeking manual review of Developer Program registration
                               

      Hello eBay Developer Team, I am requesting a manual review of my Developer Program registration. I have been an active eBay seller since 2023 and have built an established account with over 100 positive feedback ratings and excellent seller performance. I operate my eBay business under the name Just Gubbins . I am developing a private internal application that will use the official eBay APIs to: Research active and sold listings to make informed purchasing decisions. Calculate profitability and return on investment (ROI). Manage my inventory. Assist with creating and managing my own eBay listings. Improve the efficiency of my day-to-day eBay selling operations. This application is solely for managing my own eBay business. I do not intend to redistribute eBay data, provide data to third parties, or use the APIs in any way that violates the eBay API License Agreement. My Developer Program registration was rejected, but I was not provided with a reason. I would greatly appreciate a manual review of my application. If there is any information that needs to be corrected or additional verification is required, I would be happy to provide it. I am genuinely trying to build a legitimate tool for my own eBay business using the official APIs, and I would appreciate any guidance on how I can complete the registration successfully. Thank you for your time and consideration.

      1 month ago
      0
               
    • Discussion
      almos31
      • Special CategoriesChevronRightIcon
      • eBay Developers Program
               
      almos31
      0View listings
      New Developer Account Auto-Rejected - Need Manual Review for Inventory App
                       

      Hi, I am building a third-party inventory management application designed for comic book collectors. The goal of the app is to allow users to authenticate via OAuth and seamlessly push their physical collections as new listings directly to their eBay seller accounts using the Sell APIs. I attempted to register a new Developer Account using this email address, but I am repeatedly being auto-rejected due to "internal eligibility and risk controls." I suspect this is because the regular eBay account associated with this email is new and doesn't have an established selling history yet. Since the automated support ticket system is locked for rejected accounts, I am posting here. Could a Community Mentor or staff member please escalate my application for a manual review? My app is entirely focused on driving new sellers, listings, and sales to the eBay platform. Thank you for your help!

      1 month agolast reply 1 month ago
      1
               
    • Discussion
      blueridgeripstcg
      • Special CategoriesChevronRightIcon
      • eBay Developers ProgramChevronRightIcon
      • eBay APIsChevronRightIcon
      • Talk to your fellow developers
               
      blueridgeripstcg
      24View listings
      New Business Developer Account Auto-Rejected Upon Registration - Appeals Form Giving Instant Rejection Email.
                               

      Hello eBay Developer Support Team, I am trying to register a developer account for my legally registered business, Blue Ridge Rips. My application was instantly rejected upon registration due to automated 'irregularities' flags. I attempted to use the official Developer Account Support appeal form to request a manual review, but the system is throwing an automated 'Risk Controls' rejection email the exact second I hit submit, meaning a human has not had a chance to look at our data or use case. Our application is strictly for localized, internal inventory management and financial accounting for our storefront. Can an employee or moderator please help escalate this ticket so a human agent can manually verify our business EIN and approve our production keys? Thank you.

      1 month agolast reply 1 month ago
      1
               
    • Discussion
      top_notch_antiques
      • Special CategoriesChevronRightIcon
      • eBay Developers Program
               
      top_notch_antiques
      8268View listings
      Developer registration rejected — private seller integration, looking for guidance
                               

      I'm an established eBay seller (800+ live listings, one-of-a-kind antiques) and my developer account registration was rejected with the "problems with the data provided or other irregularities" message, with no specific reason given. My use case is straightforward: a private, internal integration to sync inventory between my own eBay account and my own Shopify store, so I don't oversell the same one-of-a-kind item on both. It's for my own business only, not a third-party app, using the Sell APIs (Inventory + Fulfillment). Only my own account's data is involved. I've since resubmitted, but I'd still love to understand what tends to trigger this rejection so I can fix whatever's needed if it comes back. Has anyone run into this, or does anyone from eBay know what specifically causes it? Any guidance appreciated — thank you.

      1 month ago
      0
               
    • Discussion
      2011allan94
      • Special CategoriesChevronRightIcon
      • eBay Developers ProgramChevronRightIcon
      • APIs Feedback, Comments and Suggestions
               
      2011allan94
      1View listings
      Ebay APIs integration
                                       

      I am a Data Engineer at a company where I was tasked with integrating eBay API calls into a pipeline. As many of you may know, working with API documentation can sometimes be challenging and not always straightforward.   To help others facing similar challenges, I have created a repository featuring a Python-based integration of the eBay API into an automated pipeline. While it may not be perfect, it functions effectively and is designed to be open source. My hope is that this resource will be useful for anyone looking to integrate eBay API calls into their own projects, thereby simplifying the process and making our lives easier.   Feel free to check out the repository, contribute, or provide feedback. Let's collaborate to enhance and streamline our workflows!   Repo:  https://github.com/AllanAscencio/ebay-pipeline

      2 years agolast reply 2 years ago
      1
               
    • Discussion
      trademark_cards
      • Special CategoriesChevronRightIcon
      • eBay Developers ProgramChevronRightIcon
      • eBay APIsChevronRightIcon
      • Talk to your fellow developers
               
      trademark_cards
      2123View listings
      Unable to create a developer account?
                       

      We signed up for an eBay developer account and it was rejected, stating "due to problems with the data provided or other irregularities". There is no way to contact anyone, and no contact options are provided. We attempted to contact eBay customer service, and they have no idea how to contact the developers program (after 3 calls now). Does anyone have any recommendations for us, please?   We're trying to utilize eBay API's to display auctions on our website. We take in consignments from customers and sell them on their behalf, so we need to use the eBay API's in order to display the auctions according to the customer that provided the consignment. We have a real world use case for needing access, but we can't even get an account 😞   Any help would be immensely appreciated! PLEASE!?

      2 years agolast reply 2 years ago
      3