First off, I’ll start by saying I love eBay as it’s a great platform for small time sellers to have a platform without paying for a store front, overhead, etc. With that being said, I sell a lot of trading cards, from expensive cards to inexpensive cards. Majority of eBay card collectors love inexpensive cards for obvious reasons, and when it comes to the seller - we are able to ship a trading card for as little as $0.75 cents. Here’s the issue, the “eBay Standard Envelope†or “ESU†tracking is AWFUL. It’s not fair for sellers who immediately ship after payment have to deal with inexperienced buyers whom are either new to eBay, or new to buying cards under $20 on eBay. 30+ cards were sold in the last 2 weeks, and 2 of the cards buyers had to reach out claiming the card was never shipped. Thankfully the 1 buyer was also a seller and completely understood ESU’s known issues, however, buyer number 2 IMMEDIATELY started threatening to report my account for scamming (I have 200+ sold items all of which have 100% feedback). Buyer number 2, 3 days after his purchase, messaged me stating he would report my account because I never shipped the card. Yet I DID ship the card immediately, the ESU tracking is awful, and just states “Label Created†which is completely inaccurate. I hand delivered that envelope to USPS. I’ll be honest, the eBay standard envelope option is horrible, it’s not fair for sellers to not only lose the card, but potentially lose the profits as well. Again, I love eBay, it’s done wonders for me but the eBay standard envelope I hate - and has caused nothing but headaches. At this point I’m debating on exploring other options website wise for selling cards because I refuse to have my seller rep ruined over something I can’t control, it’s the most frustrating thing in the world, especially when some of these buyers start to threaten you. Why can’t this known issue be addressed?
