On June 16, 2026, I participated in a live auction conducted by *** *** *** on eBay and purchased more than $1,600 worth of coins. One of the items I purchased was advertised as a set of Chinese gold coins spanning the years 2003 through 2007. After receiving the coins, I sought professional evaluations to verify their value. The first dealer informed me that the set was worth approximately $500, significantly less than the amount I paid. Concerned by this assessment, I obtained opinions from two additional coin professionals, and both independently arrived at similar valuations. During one of these evaluations, a dealer also noted that the display case shown and described during the auction did not accurately match the coins contained within it. Upon closer inspection and magnification, it appeared that all of the coins in the set were dated 2007, contrary to the representation that the collection consisted of coins from multiple years between 2003 and 2007. I contacted eBay regarding my concerns and was advised that I first needed to communicate directly with the seller before eBay could review the matter. I promptly attempted to resolve the issue with the seller. While the seller initially responded, the communication was delayed and ultimately ceased altogether without any meaningful resolution being offered. Based on the facts outlined above, I believe this item was materially misrepresented during the live auction. I am requesting that eBay thoroughly investigate this transaction, review the auction recording and product description, and determine whether the seller has engaged in a pattern of misleading representations. I am also requesting appropriate corrective action, including a refund and any enforcement measures eBay deems necessary to protect future buyers. As a collector and customer, I believe marketplace integrity depends on accurate product descriptions and honest representations. I hope eBay will fully review this matter and take the appropriate steps to ensure that other buyers do not experience similar issues.
