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    Discussions
    • TagsChevronRightIcon
    Authentication
    • Discussion
      kaxp6490
      • eBay CategoriesChevronRightIcon
      • Clothing, Shoes & AccessoriesChevronRightIcon
      • Handbags
               
      kaxp6490
      4668View listings
      Dooney real or fake
                               

      HI, bought this dooney but I am not sure if it is real, could someone give me an opinion, here are the pictures, this does not have a red white and blue dooney tag inside, but the stitching is really good. Also t

      he zipper does not say dooney, any suggestions would help, thanks

      3 days agolast reply 3 days ago
      6
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Card returned because authenticator said it was altered with no details to back up this claim

      Hello, I have a question about the authenticator. I recently sold a 1956 Hank Aaron sport card and sent it to the authenticator. He verified the card as authentic but said it was altered. Said my description didn't match the card. He only said altered and nothing else. I think I deserve an explanation of why he thinks it's altered. There's no way to contact him to find out what the issue is. What does everybody think about this issue? It's upsetting having to refund the customer when the card hasn't been altered. The borders are perfect and nothing's been done to the card. Thanks

      jewauc_0
      jewauc_0
      Posted 6 days ago
      0
               
    • Discussion
      eihonk_0
      • eBay CategoriesChevronRightIcon
      • Clothing, Shoes & AccessoriesChevronRightIcon
      • Fashion
               
      eihonk_0
      0View listings
      True religion jeans legit check
                       

      I need help from experts are these jeans real

      Seller doenst send security code so i need from the details I can provide more photos ofc because all of them dont fit

      1 week agolast reply 1 week ago
      3
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Why no access to buyers address

      I just sold a piece of 14K jewelry that needed to be sent to an authenticator first. The address label lists the buyers name, but not the buyers address. Every other of the 800+ items I've ever sold on eBay has provided the buyers address. Why am I not allowed to see this buyers address, especially when they know who I am as a seller?

      ahappypainter
      ahappypainter
      Posted 1 week ago • Last reply 1 week ago
      7
               
    • Discussion
      peggburde
      • Buying & SellingChevronRightIcon
      • Selling
               
      peggburde
      272View listings
      Disgusted seller
               

      What recourse does a seller have if EBay Authenticator , using AI declares your authentic item a fake? I appealed and uploaded a picture of the original price card inside the LV handbag. Within an hour my appeal was declined. (AI again?) the handbag was NOT a fake. I listed it as “brand new” because I NEVER used it, it was pristine and my listing photos included the date code number! It probably should have been listed as “pre-owned”but since it was never used I listed it as new. In any case, it was NOT counterfeit and never used and I am the original owner and purchased it myself! eBay says it cannot be relisted!

      1 month agolast reply 2 weeks ago
      5
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      Decision Authority of the Authentication Process

      I would like to better understand the decision-making authority of the authentication process. I had one of my purchases that had authentication guarantee included rejected by the authenticator without first contacting me or asking my opinion. I believe it is still buyer's decision on whether to cancel the purchase when something is identified during the authentication process. Is this the correct assumption? If so, how I can enforce my right to make these decisions in the future? Thank you very much for your response.

      goillini07
      goillini07
      Posted 3 weeks ago • Last reply 3 weeks ago
      6
               
    • Discussion
      pfmink
      • Buying & SellingChevronRightIcon
      • Selling
               
      pfmink
      995View listings
      Exploring eBay's Authentication System: Experiences and Suggestions
                                                       

      With the increasing importance of secure transactions in online marketplaces, eBay's authentication system plays a crucial role in ensuring user safety and trust. We invite the community to share their experiences with eBay's authentication process. Have you encountered any challenges or found particular aspects of the system especially effective? What improvements or additional features would you like to see implemented? How does eBay's system compare to authentication processes on other platforms? Your insights and suggestions could help shape a more secure and user-friendly experience for everyone.

      1 month agolast reply 3 weeks ago
      4
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      How do I know if this bag is authentic?

      VTG Louis Vuitton Bag I believe my handbag is authentic but am not sure. Can someone help me figure it out? Has a tag on it with the numbers 52142 with the same number on the inside pocket of the bag. It is a red Epi Alma leather handbag. No date code.

      jennieeric
      jennieeric
      Posted 1 month ago • Last reply 1 month ago
      2
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      PSA Authentication Issue

      Ive had a few issues with ebays authenticator over the last 12 months or so, usually just them saying i didnt fully describe all the damage even when my listing either states it or the photos clearly show it. The work around the ebay dude told me was to simply mark down every cards condition which imo is distasteful and misleading but hey it worked so i did it with no issues until now. Now unfortunately it appears they damaged my card. To be fair ive had no other issues and have sold too many cards without problems via the authenticator but there is a freaking crease in the middle of this card now plain as day that was absolutely not in the listing photos nor done by me during packaging (for the nosy few or for context its a corocoro shining mew i sold). Crease smack in the middle like the ripped it out of the sleeve or toploader without care. Cannot imagine it happening in shipping as i ship tight sleeve, regular sleeve, cardsaver, bubble mailer, packing paper, and then in a box with a polymailer around it and have never had and issue in all this time with thousands upon thousands of shipments. What options do i have or what are you other fellow tcg sellers doing for higher value cards? I though of potentially just grading everything over 250$ regardless of its conditioning but theres no good value grading options now that i am aware of and i prefer to just turn and burn singles. Could do consignment but then itll just go back on ebay and face the overworked psa yet again and this time with a middleman so i dont think that really fixes it. I really want to just pull everything over 250 off ebay completely but that would hurt our business and i otherwise love the platform, any suggestions? Assuming i wont be able to do anything about the damage but advice there would be cool, more just hoping someone else has a work around so as to not even have to deal with them, maybe just grading with cgc? idk

      mametsu
      mametsu
      Posted 1 month ago • Last reply 1 month ago
      1
               
    • Question
      • Ask a MentorChevronRightIcon
                       
      international authenticity guarantee

      So I reside in the US and bought a Pokemon card with authenticity guarantee from a seller in Canada but they shipped the card directly to me instead of an authenticator. Is this cause for concern or is there an international policy that I'm unaware of? I didn't ask to skip the authentication process, and the item was worth over $400, any insight would be appreciated.

      angelberber
      angelberber
      Posted 1 month ago • Last reply 1 month ago
      11