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asking8722

eBay Developer Account Registration Rejected

Hi eBay Community / Developer Relations team, My eBay Developer Program registration was rejected with the message: "Your account registration was rejected due to problems with the data provided or other irregularities. If you believe this rejection is in error, please see our FAQs and Contact Channels page or work with your eBay representative directly." I have not received any further explanation to this point on what the issues with the application was. For context: this is for a small, individually-developed personal-use app. It would use the standard Browse API for single-item listing lookups only — pulling public price, photos, condition, and seller feedback for one specific listing a user is personally viewing, to help them make their own purchase decision. No bulk data, no scraping, no reselling of data, and no use of eBay content to train or improve any AI model. I've already submitted the official "My account registration was rejected" form once with this context, but haven't heard back. Given how many others in this forum seem to be hitting the same rejection message recently, I wanted to also ask here in case a moderator or Developer Support staff member can help escalate this for manual review. Happy to provide account details or the full use case privately if that helps track down the case. Thanks for any help.

yesterday at 8:23 PM

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eBay Developers Program

sk

137 View listings

Marketplace Account Deletion endpoint will not save - Developer Support ticket submission also fails

I am configuring Marketplace Account Deletion notifications for a Production application. The Developer Portal will not save the notification endpoint and verification token. After clicking Save, both fields are cleared. The HTTPS endpoint is publicly accessible and returns HTTP 200 with Content-Type application/json. I independently verified that the response contains no UTF-8 BOM and that the challengeResponse exactly matches the expected SHA-256 value calculated using the same endpoint URL and verification token. The endpoint supports both GET and POST. The notification email address currently configured is valid and working, and my Developer Technical Support contact is ACTIVE. An incorrect notification email address was initially entered and generated a delivery failure; it has since been corrected to the valid address. I attempted to escalate this through Developer Technical Support. The AI-Assisted Support system recommended escalation to Developer Technical Support after the endpoint checks above were confirmed. I completed the ticket form, but submitting the ticket itself fails with: “Something went wrong. Please try again later.” As a result, I currently cannot save the required Marketplace Account Deletion configuration and cannot create a Developer Technical Support ticket about the problem. Could an eBay Developer Support representative please check whether there is an account/application-side state preventing the Marketplace Account Deletion endpoint configuration from being saved, particularly whether the initial failed notification email may have left the application in an invalid state? I would also appreciate assistance getting a technical support ticket created if that system is currently failing. I can provide the endpoint URL, application details, screenshots, and verification results privately to eBay staff if needed.

3 days ago

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eBay Developers Program

eBay APIs

Talk to your fellow developers

projectco_40

0 View listings

Developer Technical Support stuck inactive – Primary Contact details not saving

Hi, I’m unable to activate Developer Technical Support on my eBay Developer account. I’m trying to activate support so I can submit an Application Growth Check for production access to the eBay Buy APIs. I have followed the instructions to: Edit my Primary Contact details Complete the required information Click Save Click Edit again Click Activate Support However, when I click Activate Support , I am returned to the details form and the information I previously saved has disappeared. I have tried the process more than once with the same result. I found another recent Community post describing what appears to be the same issue, where Developer Support had to be manually activated. Could an eBay Developer Support representative please check my account and manually activate Developer Technical Support if necessary? Thank you.

4 days ago

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eBay Developers Program

bd--52

0 View listings

Dev API access registration and appeal both declined without any note to why

Like the many other posters on here, my request and appeal were both automatically declined with any reason to why. My use case fell into the allowed circumstances and was entirely personal use. Can a moderator please elevate my inquiry to a real person to review instead of AI automation?

6 days agolast reply 5 days ago

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eBay Developers Program

eBay APIs

Talk to your fellow developers

sk

137 View listings

Developer Account Registration Rejected - Requesting Manual Review for Long-Standing eBay Member

Subject: Request for Manual Review: Account Auto-Rejected on Appeal (Active Member Since 1998) [ 1 , 2 ] Hello eBay Developer Support Team and Community Moderators, I am requesting a manual review of my eBay Developers Program registration. I originally submitted a registration, received an automated denial, and subsequently filed an appeal using the official rejection-support form. [ 1 ] This morning, I received the following automated update: "Following our review, we’re unable to approve activation at this time. As part of eBay’s standard evaluation process, developer accounts are assessed against internal eligibility and risk controls..." Because the system response is generic and does not identify actionable issues, I am posting here hoping a team member can review my use case manually. My Account Background & Use Case: Account Standing: I have been an active, verified eBay member since 12/7/98 with 100% positive feedback . [ 1 ] The Application ("Hardware Watch"): This is a strictly private, personal tool built for my own account activity. Buying Functionality: It will use official Buy/Search APIs to monitor computer hardware matching specific parameters (model, price, condition, seller reputation, and return availability). Selling Functionality: It will leverage seller APIs to manage my personal inventory of electronics, musical equipment, and collectibles sold through my established 1998 account. Compliance: The tool is entirely internal. It will not operate a third-party marketplace, resell data, or scrape web pages. It relies entirely on official, authorized APIs. [ 1 ] Because the rejection does not identify anything I can correct, could a Developer Support team member please manually review my existing registration or advise what additional information I can provide? I would prefer to resolve the existing registration rather than create duplicate Developer accounts. Thank you for your assistance. Scott August 12, 2026

1 week agolast reply 6 days ago

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eBay Developers Program

wlcollectiblesllc

421 View listings

Issues setting up a developers account

anyone have any idea how I can get past this. Your account registration was rejected due to problems with the data provided or other irregularities. If you believe this rejection is in error, please see our FAQs and Contact Channels page or work with your eBay representative directly. I tried to create an account and it says I have one. I try to log in and I get this message. This shouldnt be that difficult. Any help would be greatly appreciated. Thanks, Bill

2 weeks agolast reply 2 weeks ago

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Buying & Selling

Shipping

nour1101

0 View listings

Managing Sensitivity in Product Listings

With the increasing diversity of products on platforms like eBay, how should companies manage listings that might contain content considered sensitive or inappropriate by different audiences? For example, sometimes users report listings showing images or descriptions they find offensive or misleading, such as sexual imagery. How should these issues be addressed while respecting seller freedom and buyer protection? Share your thoughts and experiences on finding the right balanceaaa.

3 weeks agolast reply 3 weeks ago

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eBay Developers Program

eBay APIs

Talk to your fellow developers

squishypotate1928

23 View listings

Application Growth Check Stalled

I co-own an app that allows users to post on the eBay platform, specifically devoted to eBay. I anticipated movement and applied for a rate increase on some critical APIs that allow users to interact with the platform, and we have not heard back. We regulate the system so users can't bombard eBay with calls but we are still capping out on certian APIs most days of the week, keeping users from performing basic functions on the app. The lack of more API usage access is actively hurting our business (and most definitely eBay's) and we are seeing paying users pack up and leave the platform because they are unable to list to eBay late in the day. It has been over a month since the initial ask and I don't know what else to turn to or who to ask since I have only heard crickets. Is this normal? Any help or advice would be greatly appriciated.

1 month agolast reply 3 weeks ago

Discussion

Buying & Selling

Shipping

starthreecollectibles

4228 View listings

New carriers for the Fulfillment API

How do I get a new carrier added to eBay's available carriers? I'd like to be able to select Pitney Bowes as the carrier through the API. Does anyone have experience onboarding new carriers?

Jul 22, 2026 at 3:23 PMlast reply Jul 22, 2026 at 7:36 PM

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eBay Developers Program

top_notch_antiques

8268 View listings

Developer registration rejected — private seller integration, looking for guidance

I'm an established eBay seller (800+ live listings, one-of-a-kind antiques) and my developer account registration was rejected with the "problems with the data provided or other irregularities" message, with no specific reason given. My use case is straightforward: a private, internal integration to sync inventory between my own eBay account and my own Shopify store, so I don't oversell the same one-of-a-kind item on both. It's for my own business only, not a third-party app, using the Sell APIs (Inventory + Fulfillment). Only my own account's data is involved. I've since resubmitted, but I'd still love to understand what tends to trigger this rejection so I can fix whatever's needed if it comes back. Has anyone run into this, or does anyone from eBay know what specifically causes it? Any guidance appreciated — thank you.

1 month ago