Request to waive 6% fee penalty - Defects due to emergency / Orders successfully completed
Hello. I’ve been a Top Rated Seller for 10 years. My account dropped to Below Standard with a 6% fee penalty due to order cancellations during a severe family tragedy (the illness and passing of my father). However, my loyal buyers agreed to wait, and I have since successfully completed all of these orders! Every customer is 100% satisfied. The automated system penalized me incorrectly based on the initial status. Can a human representative please review my completed orders and remove these defects? My username is [milshald_0]. Thank you!
0 comments
