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Why is eBay deducting the shipping fee from my item price when the buyer paid for shipping?
I create a listing. I charge for shipping. Buyer pays for the item and is charged the item fee + shipping fee + tax. I should be sent the item fee + shipping fee. I purchase the shipping label. The shipping fee is now deducted from my item fee. The shipping fee the buyer has paid has vanished into thin air.
ex: $100 item fee + $20 shipping fee
= $120 “sent to me” on hold
- $20 shipping label
= $80 payout to me
Why is eBay not sending me the money the buyer paid for shipping?
Countless threads asking this question and haven’t found a single one that was actually answered.
3 comments
riversidecollections
·2 years agothis is also my question, Ebay is charging my credit card when I charge my customers for shipping so why are they charging my credit card? How can I contact ebay?
wastingtime101
·2 years ago@riversidecollections
Buyer pays eBay item + shipping + sales tax.
eBay takes selling fees on that total amount.
eBay remits sales tax to buyer's state.
eBay sends the balance item + shipping (less fees) to the seller.
Seller uses the funds to buy a shipping label.
eBay gave you the buyer's shipping money after taking out their fees so you can use it to purchase the label. View your transaction details here:
https://www.ebay.com/mes/transactionlist?sh=true
dryophelia
·2 years ago@riversidecollections
You can choose to pay for shipping labels from pending funds.
The buyer pays the seller for shipping. The seller uses that money to purchase the label.
Buyers don’t buy the label, they give the money to the seller.