USPS IS NOT SCANNING the packages until they gets delivered!!
Hi Everyone,
New seller here, USPS is not scanning most of my packages, until it gets delivered. Its causing me a lot of problems with my account tracking upload percentage .Do we have any solution or other carrier can provide same rates as USPS?
10 comments
simba6
·2 years agoThey have gotten lax about scanning. I have received many packages that were never scanned delivered.
tobaccocardyahoo
·2 years agoThat is abnormal.
A possible cause is your printer, it may be low on ink or toner, and not readable by other than the hand scanner used by the carrier at the destination.
solidguitar1961
·2 years agoOther than the occasional package that travels all around the country I haven't had many problems with USPS.
1786davycrockett
·2 years ago@shoppers-stop_24
You can either stand in line at the post office to ensure that your packages receive a USPS "Accepted" scan; or you can use the 24 hour, 7 days a week self-serve kiosk, located in the lobbies of many post offices around the country. They're quite easy to use, and provide that initial "Accepted" scan that is critical for our eBay "Dashboard" scores -- plus there's usually no waiting in line, and it's available every day of the week, 24 hours a day.
shoppers-stop_24
OP2 years ago@1786davycrockett Perfect, this is what I was not sure about. I hate the USPS lines, I think i can definitely do this. Thank you so much
mtgraves7984
·2 years agoI'm one of those sellers who uses USPS exclusively and have always received crackerjack service. So, no suggestions...
shoppers-stop_24
OP2 years agoThats really bad from USPS. They dont have any supports service too and even you can not create a case for orders which are not scanned by them.
mtgraves7984
·2 years ago@shoppers-stop_24
No... 'crackerjack' is really good. My regular carrier does scan on pickup, so I can open cases (and have), when I needed to.
Afterthought... I guess USPS can't deal with problems on your order if they have no scan to go on. Hmmm..
shoppers-stop_24
OP2 years ago@mtgraves7984
Thats a good Idea to make them Scan it, while handing it over to them.
kensgiftshop
·2 years agoI always get the packages scanned and ask for a receipt.