UPS Weight Adjustmens
Has anybody had bad experiences with UPS shipping adjustments? I shipped a 4 pound item. After delivery UPS said it weighed 13 pounds and billed me $7.32. UPS would not fix as the account is with eBay. EBAy would not fix because less than $10.
It has happened 3 times. Sounds like a class action lawsuit to me.
2 comments
orangehound
·2 years agoIt is important to understand that when you send a package via UPS (or FedEx), the billable weight will be the greater of the scale weight and the dimensional weight.
The UPS dimensional weight is calculated with the formula [height] x [width] x [length] / 139 ... using inches as the dimension, and rounding up to the nearest whole number. FedEx uses this same divisor*, and the USPS will use a divisor of 166 if the package is over 1 cubic foot.
For example, if you ship a 12x12x12 package via UPS that has a scale weight of 4 pounds, you will be billed for 13 pounds because the dimensional weight of 12.4 pounds is greater than the scale weight.
*There was a time a couple of years ago that FedEx labels purchased through eBay used a divisor of 139, but I don't know if that is true any longer ... we stopped using FedEx when their eBay negotiated rates became higher than USPS Ground.
rfmtm
·2 years agoNeed more information to help you.
What were the dimensions of the package?
What were the to/from Zip Codes?