Unfair feedback on global shipping program | Shipping

caremblemsuk · 2024-12-19T01:40:01.054000Z

Order number: 02-12393-95068This item received negative feedback for late arrival you have refused to remove the feedback and this is a global shipped item.The buyer paid on the 29th November it was picked up by yodel same day and sent to ebay hub to ship to Hungary.It did not reach the hub until around the 10th of December.This was YODEL problem and should have no impact on me .I have met all guidelines shipping on time and I do not see any reason you refuse to remove this negative feedbackThis is the comment from the buyer and please bear in mind its targeted at the logistics company not me personally but it me that has received the negative feedback Logistics companies like yours are really speechless. I can't receive the goods in Europe for half a month. Where is my seller protection ?TOTALY UNFAIR AND UNREASONABLEI am on time away at the moment and having to deal with this is only stressITS NOW DELIVEREDAS YOU SEE AND THE DATES SHOW IT WAS SHIPPED BY ME ONTIMESent to our hubFri 29 Nov Arrived at our hub Posted to buyer Out for delivery DeliveredWed 18 DecEBAY MESSAGE TO MEHello Eric, Noeleen here from ebay's Customer Service Team. I hope you are doing good today. I understand you would like an update on item: 373796086077 the 'Mercedes -Benz Grill Star Emblem Mirror' you sold to buyer: xw7565 via our Global Shipping Programme (GSP). I looked into this for you. Although your domestic tracking shows two delivery dates to our Hub, the parcel was only physically delivered to the Hub on the 10th December at 12:36PM. The first delivery event was only electronically noted, not physically received.THE POINT IS I SHIPPED ON TIME !!!ðŸ™ˆðŸ™ˆðŸ™ˆðŸ™ˆðŸ˜¡ðŸ˜¡

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Unfair feedback on global shipping program | Shipping | eBay Community