(underpaid) shipping labels

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Hello, any of you getting scammed out of $$$ from FedEx and UPS? What do you do? I open up cases

with eBay and hear nothing! Call couple weeks later and denied. This is theft. I have had it. I got hit for two

today both were 20.95. I been doing this for 9 years; I know how to weigh and measure size of box. Any suggestions? Sales are tough and paying 30.00 to ship a 20.00 item is ridiculous. How can this be fixed.

Thanks

gregorpalon0

8623 View listings

Posted 1 year ago·Last reply 10 months ago

6 comments

kh-tuna

·10 months ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

ryry-jj

·1 year ago

1912 View listings

I do think this is something eBay needs to address. FedEx and UPS are a mine field for shippers. I ship FedEx in my day job and residential surcharges above and beyond commercial deliveries are a real thing, having said that, from what I know, I would never use FedEx or UPS here on eBay. eBay needs to help make these choices more seller friendly and streamline the process so we know what all the potential cost are.

It ridiculous to just say, yes there are surcharges but to not know what the real dollars come out to be is crazy

bonanza125

·1 year ago

8794 View listings

I agree it is ridiculous which is why I would recommend changing to USPS. I have had no issues so far with them and the label rates being charged coming back. This has been an ongoing problem for sellers using Fed Ex and UPS. There really isn't anything anyone here can do which would change the outcome of your situation. Fed Ex has basically said you owe $20.95 on each package. In addition rates have gone up due to holiday.

1 year ago

6923 View listings

Basically the charge you see on eBay is an estimated cost, you receive the final cost after surcharges are applied after delivery. eBay has no control over what those surcharges are.

Try using USPS Ground advantage to fix your issue.
Doing a google search I found this....

Residential delivery: FedEx charges $4.95 per package for Express and International Package services, $4.80 per package for Domestic or International Ground packages, and $5.00 per package for FedEx Home Delivery. UPS charges $3.70 per residential delivery.
Peak season: Both FedEx and UPS charge additional fees during peak season:
- Demand surcharge: FedEx charges $1â€“$2 per package for Express Services, while UPS charges $1â€“$8.25 per package.
- Additional handling: FedEx charges $7.75â€“$10 per package, while UPS charges $3.50â€“$9.95 per package.
- Oversize charge: FedEx charges $84.50â€“$100 per package, while UPS charges $40â€“$99 per package.
- Ground unauthorized package charge: FedEx charges $450â€“$500 per package, while UPS charges $445â€“$495 per package.
Package size: Packages that are too large or heavy may incur additional fees:
- Oversized: Packages that are longer than 96 inches or have a length and girth combined that's longer than 130 inches
- Unauthorized: Packages that are longer than 108 inches, have a length and girth combined that's longer than 165 inches, or weigh more than 105 pounds
Delivery area: Surcharges may apply for deliveries to remote or extended ZIP codes
Fuel surcharge: Fuel surcharges can have a significant impact on overall shipping costs
Credit card payment: UPS is introducing a 2% surcharge for customers who pay by credit card

gregorpalon0

OP1 year ago

8623 View listings

No. I sold a oven rack compatible with whirlpool

Dimensions 24 x 18 x 1 Weight 2 pounds.

Murfreesboro to Indiana. Label cost 6.81. Purchased label through eBay

I got charged 20.95 shortage. UPS says it weighed 168 oz. That's over 10lbs.

I know what My product weighs. Over 27 dollars!

bluewhistlecreations

·10 months ago

516 View listings

It happened to me once with UPS. A domestic shipment. And I know my package weight too and I even have the receipt in hand. The difference is big. I contacted them once. No hear back from them ever. I tried not to use UPS since then.