Tracking says item is delivered but I haven't received the package.
I bought a phone for $880 with tax, and according to the provided tracking number, it was delivered at/in the mailbox. The thing is, I don't have a mailbox at the shipping address, it is a store address. I would also expect that the package requires a signature as it is over $750. However, I did not sign or receive any package. I checked the information multiple times and the shipping address is correct, and I was there at the time when the package was supposedly delivered.
I contacted the seller and I'm not sure they purchased the signature thing. I will call USPS about it tomorrow but should I open an Item Not Received claim? I purchased the phone because I needed it in short notice but now that it's lost I don't know if I can wait that long for it to be tracked down.
pickermall
·3 years agoSince this all happened almost two years ago, I wonder what the outcome was?
phuleth-61
·5 years agoI think if you need the phone urgently, you should buy it in the store, not online, cause sometimes you will face with some problems like this. Just wait for USPS answer before opening the case.
sellingmystuff1986
·3 years agoNot helpful to the person at all man. Certain brands or carrier phones might be exclusive to online.