Tracking number situations.... | Shipping

northmigirl62 · 2023-09-17T00:07:15.102000Z

Transactions missing on-time tracking or carrier scan: Reason for counting the transactionHi. I was getting a last minute package ready to ship out and then it was out the door on vacation. Apparently, when I created the shipping label the tracking number did not move over to where it could be tracked on the actual listing. (so customer could track, or for sellers to track) anyway, tracking numbers have always transferred over to the listing so I didn't give it a thought. I went to Canada fishing way up in the boon docks....and there was no internet for me to check on things, etc...and I did put that I was going to be on vacation for my customers to see. Besides, I mailed this particular package the day I left for vacation. Well, I get back and I notice that I was graded down in my Seller Hub due to a tracking number not being available. I quickly went onto that listing and seen that indeed the tracking number was not there. That has never happened to me before. So I fixed it. Meanwhile eBay graded me down from 100% to 98.96% because of this...which I don't think is fair, but no one to talk to that would make a difference. How long will this be on my Seller's Hub??? I was given a defect last year that I shouldn't have gotten....even had an agent tell me she took the defect off because it shouldn't have been placed on my account....it stayed on for the entire year!! Is that going to happen with this??? When your graded down for whatever reason does it stay on your account for a year??? It really bothers me because I work so hard to keep up with my eBay...I do everything right....and this is upsetting to me because I had no clue this tracking number didn't move over to the listing. If anyone has any idea how long this will be on my Seller Hub please let me know. Thanks much.... northmigirl62 a.k.a. Michelle

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