This situation is beginning to resemble something I've heard referred to as an "Okidoke!"
Summary: The discussion initiated by dc0509esp, who likened a particular situation to something known as an "Okidoke!", did not contain any further substantive content or responses from participants.janet9988, darn_yankee, gone.c-33, and others contributed, but none provided additional details or context. The thread overall lacks information or resolution about what the "Okidoke!" situation entails.
My ads CLEARLY indicate that Shipping Costs for Items Purchased are 100% the responsibility of The Buyer. Seeing as that information is Understood by all parties Prior to any purchase, I don't understand why the Seller is forced to cover overages of ANY kind, for ANY reason. I am aware there are various metrics utilized in calculating the cost of shipping, it just seems a bit suspect when I zoom out and consider some things. For example: when there is a pricing error on the part of the shipping company, eBay just simply bills it to the sellers saved payment method on the backend and drops me an email a few days later telling me they "corrected" a pricing discrepancy. Why does the seller not enjoy similar benefits shortly after purchase seeing as how the requirement of Saved Payment Methods is universally applicable to all that are fortunate enough to experience market consolidation? I would even go as far as to assume eBay could inform the buyer of shipping cost clarifications and adjustments in real time and provide an option to cancel the transaction if unwilling to do what was already agreed upon...who knows. Well I guess thats all for now.
a_c_green
·4 months agoI've read through three of your listings so far and I see no such statement anywhere, in any of them.
The most you can say is that the buyer is 100% responsible for the stated shipping charge in the listing. You cannot bill the buyer anything additional at shipping time if you discover that you underestimated your shipping charge.
If you use Calculated Shipping and accurately weigh and measure your item prior to listing it, the buyer should see an accurate charge for delivering your item to his doorstep.
ccomic
·4 months agoTLDR I think is because eBay makes the rules not the sellers.
You could have a 10 paragraph description of your item and in paragraph 8 state "All bidders explicitly agree to buy me a new car", but I don't think you would be able to enforce it.
stainlessenginecovers
·4 months ago@dc0509esp
So you CLEARLY do NOT understand how shipping actually works.
Hopefully you do now.
Heck, if it operated the way you wanted, I would just say everything I ship weighs 1 oz and is 6"x4"x1" and then let the buyer get railed.
Although I wouldn't be in business past Tuesday.
mamacassidy
·4 months agoThe reason YOU are charged is because YOU are the one who input the size and weight measurements, and if YOU entered them wrong, then it is on YOU to fix it.
Also, you mentioned "pricing error on the part of the shipping company". But, there is no pricing error with the shipping company. Again, the error is with YOU and how YOU entered the size & weight incorrectly.
Why would you expect someone else to pay for your mistakes?
kibble-net
·4 months agoThe reason you are responsible for overages, and not the customer, is because THAT IS HOW RUNNING A BUSINESS WORKS.
If you prefer a 'garage sale' atmosphere where you don't have to take the PERSONAL RESPONSIBILITY associated with running a business, than ebay is not where you should be selling. Use FBM or CL instead.
eoma689485
·4 months agoI took a look at the Keyboard you have for sale, to ship to me you are charging $11.15.
The package is 29 x 11 x 4 inches, rounded up as you are required to do, and the weight I guessed at 10 1/2 Lbs., which is rounded up to 11 Lbs.
You lucked out as the DIM weight is just a little lower, so you will be charged actual weight. Most of the time the DIM weight is more in my experience.
The ship to me estimate is $17.50 (purchased online) to $24.50 (purchased at the retail counter). You are already set up to lose money - and because you entered the information - you are responsible for the inaccurate postage.
albertabrightalberta
·4 months ago@dc0509esp
As the seller, you are in control of setting your prices, both in the prices of the items as well as the prices buyers pay for shipping.
If you underestimated the shipping cost and it costs you more than you charged, take that experience and learn from it. Next time, weigh and measure your items accurately and if necessary or desired, add an inch or 2 to measurements and a few ounces to the weight.
But you cannot charge any more for shipping than the listing shows.
And although you didn't ask for advice, your feedback indicates that you need to work on your customer service and communication skills.
Also, keep in mind that your responses to feedback tell future buyers what to expect if they do business with you. Namecalling and blaming buyers will have future customers hitting the back button.
marnotom!
·4 months agoMany eBay sellers say that a good set of scales is one of the best investments they made for their business.
redmodelt
·4 months agoFirst item I looked at was the key board. Unless that thing is really small no way that I could see it shipping to Oregon for the amount I am seeing.
participatrophy
·4 months ago@dc0509esp
You need to have a clear understanding of shipping your item when you make the listing, not when you make the sale. What your ads indicate may or may not be perfectly clear to a person taking the time to read whatever you've written in them. To the computerized automated zero-human-eyeballs system through which eBay's shipping interface functions, no such clarity or lack thereof exists. The words themselves don't exist. All that matters are the numbers you've entered and the configurations you've set.
gone.c-33
·4 months agoeBay rules, which supersede whatever terms you may have in your listings, say that you cannot charge a buyer one cent more than the quoted shipping and handling costs in your listings. It is therefore you responsibility to ensure that you charge enough to cover your costs.
darn_yankee
·4 months agoSo, if I'm following you correctly, you're thinking that sellers should NOT be held responsible for what they say in their listing about shipping cost. You realize that this notion would then pave the way for sellers to grossly understate the cost of shipping in the listing so as to make their items more attractive to prospective buyers. After all, following your theory, either the buyer or eBay to pick-up the difference in actual shipping cost when it comes due. Am I reading you correctly? If true, think about how the buyer might consider their buying experience as they go to leave you feedback.
Or is this more like you savagely underestimated the shipping weight and dimensions and now you don't like the fact that you are being held responsible for the difference in shipping cost?
I'm thinking you wouldn't mind if you inadvertently overstated shipping weight and dimensions and collected more from the buyer for shipping than the actual cost of shipping.
Bottom line: You need to do a better job of estimating shipping weight and dimensions before you list an item.
janet9988
·4 months agoSellers are responsible for providing the correct data, such as size, measurements, and weight for items boxed up.
elelrs are responsible for choosing the correct shipping options.