Something is wrong at Carol Ebay Hub IL, packages not moving
A lot of people reporting packages not moving at the Carol IL hub
mine have been stuck there since the 7th
Buyers are opening item not received, getting refunded (by ebay) then repurchasing the same item from me.
i don’t mind because Ebay eats the cost but this seems a little too good to be true…
1 comment
soh.maryl
·3 years agoSorry, don't understand this whole scenario, but don't sell any longer, so maybe this can be explained by someone.
Was under the impression that Carol Stream, IL, was a forwarder for the EIS. As with all freight forwarders, I thought that, once there is tracking proving delivery to the FF, the seller's responsibility is over.
So, this is an actual eBay facility, are you saying that eBay (not the seller) takes responsibility for the fact that buyers are opening INR cases and eBay is refunding the buyers?
And you mention that the buyers then repurchase the items from you. How does the item get back to you, is it returned from Carol Stream? Why would a buyer purchase again, do they not think the same thing will happen?