Sold Item, Printed Label, Wrong Shipping | Shipping

filemart · 2024-03-11T23:40:44.574000Z

I sold a 32g tin of KIWI shoe polish yesterday. When packaging item for shipping today I realized it was set up for eBay Standard Envelope and the buyer paid $1.11 for shipping . While the item is within the weight tolerance, it is 3/4" thick. I can't ship this Standard Envelope. Do I contact the buyer and inform them or do I just chalk it up to being an idiot and reprint a proper label for Ground Advantage. I'll end up losing money on the item. However, my thoughts are leaning toward eating the expense. I changed the shipping on all the other items. I'm sure I'm not the first seller to screw this up. I sell more sports cards than anything so it defaulted to Standard Envelope and I caught it too late. thanks for any information. -M-

Discussions

Sold Item, Printed Label, Wrong Shipping | Shipping | eBay Community